Sales Administrator

2 weeks ago


Toronto, Canada Alo Food Group Full time

The Alo Food Group creates and operates restaurants of regard in Toronto. Since the opening of Alo -- our fine-dining flagship -- in 2015, we have aimed to make luxuries approachable while elevating time-honoured favourites. We offer our guests a continuing relationship in venues where the deliciousness of the food is met by a passion for hospitality. Along with Alo, our portfolio of restaurants includes Aloette (2017); Alobar Yorkville (2018); Salon (2019), an intimate space for private dining; and Aloette Go (2021), a take-out-and-delivery-optimized version of the original._

**Responsibilities**:

- Work in tandem with location managers to respond to guest inquiries, converting leads/inquiries to bookings/reservations in both full service restaurants, private event spaces, and catering.
- Build and maintain outstanding relationships with guests and industry contacts such as hotel concierge teams to ensure our locations are fully reserved.
- Update guest records with preferences, celebrations, and notes necessary to allow the service team to execute service beyond guest's expectations.
- Communicate between locations in regards to waitlist requests, offering alternative options when able.
- Assisting the host team with reservation management.
- This role could grow to include time in service at our restaurant locations, which would include a share in our tip pools.

Skills and Qualifications:

- Ability to work well in fast paced environments under pressure.
- Strong written and verbal communication skills with correct spelling, grammar, and punctuation.
- Experience with reservations management software such as Tock.
- Experience in a fine dining restaurant setting.
- Strong organisational skills, ability to prioritise under pressure, and multi-task.

**Job Types**: Full-time, Permanent

**Salary**: From $45,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekend availability

**Experience**:

- Administrative experience: 1 year (preferred)
- Restaurant: 1 year (preferred)

Work Location: In person


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