Vice President, Specialty Pharmacy

3 weeks ago

Toronto, Canada McKesson Canada Full time

**The Role**

The Vice President, Specialty Pharmacy will be responsible for overseeing the growth and development of all SPS pharmacies, future facility opportunities and pharmacy partners; direct all aspects of the pharmacy daily operations and practices; accountable for delivering/meeting financial goals/targets; and to develop short and long-term growth plans and Implement specialty pharmacy programs for manufacturers and patients.

**Key**
**Responsibilities**

**Strategic & Commercial Leadership**
- Lead and manage all aspects of the Specialty Prescription Services business to attain operational excellence and commercial growth to achieve financial objectives and goals in accordance with McKesson’s objectives
- Lead and support development and achievement of strategic objectives and collaborative initiatives across business units
- Develop and recommend short-term and long-term objectives for the businesses that support the achievement of the company’s goals. Reviews these objectives on an ongoing basis to ensure that they continue to be relevant and appropriate
- Prioritize patient-centricity and superior customer experiences in all aspects of the Pharmacy business as a vital outcome
- Oversee the team in leading the growth and development of the Pharmacy Segment:

- Grow and develop pharmacy management and programs to achieve financial targets for the business; participate in the recruitment of pharmacy managers and pharmacists with expertise in specialty
- Encourage team to ideate, innovate and execute strategies in supportive of growing the Pharmacy business
- Build a network of pharmaceutical resources to accommodate current and future staff requirements
- Develop strategies for the development of future specialty pharmacy facilities and programs
- Develop processes to ensure highest patient care standards
- Lead Account and Business Development: Participate in new business development initiatives for existing and potential clients in conjunction with Account Managers and Business Development staff
- Lead Payer strategies for the business including the development of relationships with insurers, PBMs, 3rd party administrators; identify strategic partnerships with Payers that would drive growth of the business and ensuring that there is a close collaboration between Pharmacy and PSP to maximize our value proposition to our customers. Represent McKesson Specialty in shaping Pharmacy regulatory changes on a National/Provincial level while keeping abreast of industry regulatory changes
- Identify trends, issues, risks and develop strategies in response for service segments

**Operational Leadership**
- Ensure the operational and financial management and control for the Specialty Prescription Services line of business
- Develop business plans, budgets ensure achievement of financial targets; review and evaluate business performance on a continuing basis and establish measures of performance, executing action plans to correct issues and achieve key objectives
- Ensure that effective systems, procedures, and financial controls are established and maintained for business operations
- Directs projects and strategic initiatives including digital working in collaboration with IT and Biopharma innovation lead, to realize significant productivity gains, cost savings and effective utilization of premium resources while providing improved customer/patient experiences (i.e. high net promoter score)
- Act on behalf of McKesson Specialty as its Director with the Ontario College of Pharmacists
- Develop and implement procedures and policies across all key activities of the business:

- Ensure pharmacy compliance with provincial/federal regulatory requirements and entertain good relations with pharmacy governing bodies
- Medication dispensing, claims processing and shipping
- Pharmaceutical care programs
- Organization, storage of inventory and material as per specific health/technical requirements
- Implementation of information systems to manage processing, inventory, and ordering
- Compliance with Quality Management System and applicable Privacy SOPs and supporting regulations
- Review and resolution of customer grievances
- Coordination with specialty distribution, patients, and manufacturers to change/propose/improve programs
- Coordination with logistics and patients’ services groups to implement and maintain manufacturer customer drug programs

**Team Development and Leadership**
- Promote the Five Shared Principles of McKesson Canada and McKesson, demonstrating commitment by his/her own actions and by encouraging others to do the same
- Define the optimal organizational structure for the business both short and long term, being adaptable to a fast changing and evolving environment
- Develop a strong team employing a performance-based management system. In collaboration with HR, develop and implement strategies for employee training, development, succession, and talent retention. Lead engagement initiat

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