Program Advisor

3 days ago

Edmonton, Canada Safety Codes Council Full time

**POSITION PROFILE**

**Organization: Safety Codes Council**

**Position Title: Program Advisor**

**Position Type: Permanent, Full-time**

**Location: Edmonton, Alberta**
- **Fostering public confidence, utilizing expertise, fueling innovation, and acting with integrity.**_

The Safety Codes Council (Council) is an independent, self-funded regulatory organization mandated to provide oversight of the system and technical disciplines through a number of key legislated functions and client focused services. We provide leadership by guiding, educating, supporting, and collaborating with all stakeholders in Alberta’s safety codes system.

We offer a challenging and enjoyable work environment, great benefits, and a chance to make a difference in the lives of Albertans.

Join us and make an impact on keeping Albertans safe in the built environment

**THE OPPORTUNITY**

The Program Advisor is the primary point of contact for clients and stakeholders of Council certification and training programs, and plays a leading role in providing professional, accurate, and timely client service.

**THE IDEAL CANDIDATE**

You are client focused, able to interact respectfully, inclusively, and positively, building strong collaborative working relationships. You possess excellent verbal, written and interpersonal communication skills with superior attention to detail. You are outcomes focused, possess the ability to prioritize competing tasks, demonstrating care and accuracy while organizing time and resources efficiently. You are tech savvy with a passion for learning.

**JOB DETAILS**
- Coordinate and schedule classrooms, webinars and online meetings including providing support to instructors, students, and participants.
- Track and maintain rosters of approved proctors, and contracts with course advisors, and instructors.
- Assist with administration of the SCO continuing education program, including answering client and stakeholder inquiries, conducting research into Continuing Education opportunities, and maintaining a database of completed training.
- Conduct user-acceptance testing for enhancements to Council Connect and other business systems in accordance with established processes and standards.
- Conduct research to support program enhancements or identify potential educational opportunities offered by other organizations that could benefit Council clients.
- Manage client information in accordance with the Freedom of Information and Protection of Privacy Act and maintain accurate electronic and physical client records and notes.
- Support project and ongoing working groups, including scheduling meetings, preparing, and distributing agendas and supporting documents, participating in meetings, taking meeting minutes, monitoring and ensuring that action items are addressed.

**THE REQUIREMENTS**
- Post-secondary certificate, diploma or degree in office or business administration, or related field.
- Minimum of two years’ experience in a professional office environment providing client service.
- Experience using office software (e.g., Adobe, Outlook, Word, Excel, PowerPoint, SharePoint, Teams, Zoom).
- Experience drafting correspondence and other documents of a complex nature with a high degree of accuracy.
- Experience with a CRM database is an asset.
- Ability to type approximately 60 words per minute for minute taking at meetings where information is shared orally.

**WHAT WE OFFER**
- Competitive salary and comprehensive benefits package, including health, dental, vision and a health spending account.
- Generous RSP and employer matching Deferred Profit-Sharing Plan (DPSP).
- Professional learning and development.
- Positive workplace culture and work-life balance.

**Notes**
- Office location is 10405 Jasper Avenue, Edmonton, Alberta.
- Hours of work: 36.25 hours per week (Monday - Friday).

**About the Safety Codes Council**

The (Council) is an independent regulatory body established in 1993 under the _Act_. The Council provides oversight of Alberta’s safety codes system through a number of key mandated functions including:

- Accrediting and monitoring the compliance of municipalities, agencies, corporations, and regional service commissions in administering the _Act_ within specified jurisdictions.
- For the 300,000 Albertans who live in unaccredited areas of the province, the Alberta Safety Codes Authority (ASCA) conducts permitting, inspections and oversees spill and incident reporting requirements for storage tank systems across the province.
- Training and certifying safety codes officers to inspect the construction, installation and maintenance of Alberta’s structures and systems and administering Alberta’s Master Electrician program.
- Reviewing, formulating, safety codes and standards, and evaluating emerging issues in the safety codes system to provide recommendations to Alberta Municipal Affairs.
- Investigating complaints and conducting investigations on the conduct, performance, or compete

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