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Clinic Receptionist

2 months ago

Ottawa, Canada On the Ball Pediatric Physio and Occupational Therapy Full time

Our Kanata location is looking for a friendly and enthusiastic Client Experience Coordinator to join our team

If you love working with kids and making a difference in the lives of children and their families then this is a wonderful opportunity

**Duties include**:

- Performing daily, weekly, and bi-weekly duties including, but are not limited to: _
- Greeting clients and families, in person and on the phone, to answer various inquiries
- Scheduling patient appointments and ensuring practitioners stay on schedule by notifying of client's arrival
- Direct billing patient's private insurance at the time of their appointment and/or collecting payment once the appointment is completed
- Maintain patient accounts by obtaining, recording and updating personal and financial information while adhering to confidentially procedures
- Handling therapist's various inquires
- Responding to online appointment requests in a timely manner
- Handling incoming faxes and scanning appropriate reports, charts and other documents correctly into client's charts
- Accountable for incoming and outgoing referrals and callbacks on a daily basis
- Ensure adequate therapist supplies are available for efficient operation of the clinic by completing inventory checklist daily
- Daily cleaning and tidying of the clinic treatment areas, staff areas, and washrooms

**Job Types**: Part-time, Casual, Permanent
Part-time hours: 20 per week

**Salary**: $17.00-$20.00 per hour

**Benefits**:

- Extended health care
- On-site parking
- Paid time off
- Vision care

Schedule:

- Day shift
- Evening shift

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- French (preferred)

Work Location: One location

Expected start date: 2023-01-09

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