Business Analyst

5 days ago

Saskatoon, Canada Saskatchewan Blue Cross Full time

Saskatchewan Blue Cross®, one of Saskatchewan’s Top Employers, is currently recruiting for a full-time permanent **_Business Analyst_** to join our team in the Project Management Office. This position offers the flexibility to be in-office or participate in hybrid options in our Saskatoon office.

**JOB FUNCTION**

**WHY CHOOSE SASKATCHEWAN BLUE CROSS?**

We’re driven by a mission to empower communities on their journey to whole health and wellness, and have a lot of exciting things ahead of us. We’re improving our members’ experiences through investment in our people, technology, services and products. When you join our team, you’re joining an organization where employees are valued, recognized for their contributions and empowered to make us stronger. The wellbeing of our employees, our members, our partners and our communities is at the heart of our operations.

Our industry is evolving fast, and so are we We’re looking for people who:

- Share our values
- Believe that creating great experiences is totally within their control
- Collaborate and always set others up for success
- Build positive relationships and an understanding of what people’s needs are
- See solutions and possibilities (not problems)
- Are simply outstanding at what they do

**DUTIES & RESPONSIBILITIES**
- Effectively elicit, analyze, specify, communicate, and manage business, functional, and non-functional requirements
- Create detailed user stories or requirements documentation for development including acceptance criteria
- Aid in designing workshops and review solution designs created by functional and technical analysts, representing the interests of the business, and verifying the solution is fit for purpose and meets documented requirements
- Track requirements through the development process to ensure they are met using a requirements traceability matrix
- Assist in conducting research on software and hardware products to meet requirements and support purchasing efforts
- Participate in and/or lead fact-gathering and decision-making sessions to negotiate and document business scope, functional requirements, and priorities, as well as identifying gaps in current solutions
- Facilitate analysis and discussion, collaborate with teams of cross-functional experts and users
- Effectively communicate with all areas of the team (management, design/UX, development and quality assurance) to coordinate efforts
- Incorporate analytical and problem resolution skills to effectively communicate findings and approaches to management and staff
- Communicate complex and technical information in a succinct and clear manner that is understood by technical staff, users, management, and executive
- Assist the Project Manager to track, monitor, and communicate project and enhancement progress and status against the project plan, requirements, quality measures, standard processes, and milestones
- Analyze current business processes and scenarios and recommend/develop solutions to meet the requirements and improve processes
- Champion change throughout the project life cycle, serving as business advocate and communication bridge to the project team
- Produce high quality deliverables on time, including business requirements, test plans, test scenarios/cases, functional designs, and knowledge transfer materials
- Participate in Quality Assurance and User Acceptance Testing to ensure features and functions have been enabled
- Perform other related projects and duties as assigned

**QUALIFICATIONS & SKILLS**
- Completion of a Bachelor’s degree in a relevant field (Business, Computer Science, Information Systems Technology), or an equivalent combination of education, training and experience is required
- 3-5 years of related experience
- Certified Business Analysis Professional Designation (CBAP) is preferred
- Experience working with multi-disciplinary project teams including Enterprise Architecture, Application Architecture, Security, Privacy, User Experience, Developers, Quality Assurance, and Subject Matter Experts in a collaborative team environment
- Previous experience using project tools such as Microsoft Project, JIRA and Visio would be considered an asset
- Former experience and robust knowledge in Agile, Traditional and Hybrid methodologies
- Solid hands-on experience with tools like Excel, SQL, Tableau, or Power BI, along with a good grasp of statistical and analytical concepts
- Strong knowledge and understanding of business needs, with the ability to establish and maintain a high level of customer trust and confidence
- Excellent verbal and written communication skills, including the ability to establish and maintain effective working relationships with both the user community and IT, and expertise in setting and managing customer expectations
- Proven analytical, decision making and problem-solving skills, including the ability to recognize challenges, identify causes and provide solutions
- Good understanding of current

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