Business Analyst

1 month ago

Saskatoon, Canada Q-Line Trucking Full time

**Summary**

The Business Analyst (BA) has the primary role to collaboratively work with leaders in our Business and IT areas to identify and document business flows, ideas, issues, gaps, opportunities and translate them into requirements. The BA will continue to partner with all Business and IT teams throughout the development and project deployment process to make sure the requirements are being satisfied. Identifying business and system gaps, developing business requirements, tracking project progress, and resolving issues with stakeholders are critical in the BA's role as changes occur.

**Essential Duties & Responsibilities**
- Consult and partner with business process owners to understand existing processes, identify gaps (where applicable), and continuously improve processes.
- Work with relevant stakeholders and partners to develop and refine business requirements aligned to organizational strategy.
- Provide the interface between the technical resource pool and business partners.
- Conduct data analysis to identify trends, patterns, and insights.
- Collaborate with cross-functional teams to define project scope, objectives, responsibilities and timelines.
- Conduct user acceptance test, with clear documentation and iterations.
- Perform system testing and validation to ensure quality deliverables.
- Provide support during the implementation and post-implementation phases.
- Identify opportunities for process improvement and recommend solutions.

**Education & Experience Qualifications**:

- A degree in Business Administration or related degree (or equivalent experience) as a Business Analyst, preferably in transportation.
- Cross functional facilitation experience with a variety of stakeholders.
- Business Process Development experience combined with the demonstrated ability to work one on one or in groups with end users to elicit business requirements in a relationship-based manner.
- Ability to effectively illustrate design, development, and testing process to our business partners using non-technical jargon as well as IT partners for technical delivery.
- Proficient in strategic planning.
- Strong situational awareness, excellent analytical and problem-solving skills.
- Proficient in Microsoft Office (Word, Excel and Outlook).
- Excellent communications skills (written, listening and verbal) with the ability to effectively collaborate with stakeholders at all levels.
- Ability to synthesize large information and data into business requirements
- Excellent interpersonal skills and demonstrated ability to effectively collaborate with a variety of people and cultures, within Q-Line business units as well as external customers, partners and suppliers.

**Benefits**:

- Smart Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Tuition reimbursement
- Vision care
- Wellness program

**Schedule**:

- Monday to Friday

**Legal ability to work in Canada**:

- either with valid PR (Permanent Resident Status) or Canadian Citizenship

**Ability to Commute**:

- NOTE: There is no public transportation available as office is located approximately 10 kms North of Saskatoon.

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