Security Dispatcher/scheduler

5 months ago


Ottawa, Canada GardaWorld Full time

**Are you ready to suit up?**:
If you are looking for a job where you have significant responsibility, this is the one for you As a Security Dispatcher/ Scheduler, you will play a key role in communication between agents, customers and supervisors

We provide people with growth opportunities. 30% of our frontline employees are promoted to become part of our operation teams.

We're growing our ranks in Eastern Ontario With our wide variety of contracts, we have a position that will accommodate your needs and help you reach your goals.

**What's in it for you?**:

- We offer competitive wages & comprehensive health benefits
- We can guarantee full-time position
- Wages starting from $21.00/hr.
- Opportunities to grow alongside GardaWorld
- Continuing education through GardaWorld Campus like Use of Force training

**What does a Security dispatcher/ Scheduler do?**:

- Respond to calls and provide support to co-workers.
- Monitoring CCTV and dispatching guards when required.
- Monitoring alarms and responding accordingly, sustaining effective relationships with key stakeholders.
- Providing specialized security services by enforcing rules and regulations when required.
- Schedule guards.
- Attending incoming alarms and dispatching mobile units.
- Confirming guards for shifts/sites.
- Dealing with the clients and communicating with National on coverage

**Qualifications**:

- Applicants must be able to work morning and overnight schedule in rotation.
- Computer proficiency is required / strong computer skills
- Fine tuned verbal and written communication skills
- Customer service oriented, customer service experience is an asset
- Ability to multi-task and work under pressure
- Available 24/7 to adhere to rotational shifts (including weekends and holidays)
- Team player

SSOG



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