Gym Manager

3 weeks ago


Toronto, Canada 1MR One More Round Fitness, Boxing, & Kickboxing Full time

1MR is a Fitness, Boxing and Muay Thai Kickboxing gym. Our unique model of classes offers a high-intensity, full-body fitness workout while learning authentic techniques of Boxing and Muay Thai Kickboxing. 1MR prides itself in offering a non-intimidating, all-inclusive environment where people of all walks of life can benefit of a fighter mentality.

1MR One More Round is excited to be hiring a Gym General Manager (Sales and Operations) for our Downtown, Queen West location.

As an Operations and Sales Manager you will be responsible for overseeing all gym operations including: Lead management and sales, Customer service, Action plans, Scheduling, Human resources, Marketing initiatives, Membership retention, and gym cleanliness.

This is a Sales focused position and thus our ideal applicant is foremost strong and confident with their ability to book leads for trials and sell gym memberships. You are persistent nurturing a sale and following strategic sales processes to maximize closing rates.

**If you have the following talents and personality, this job might be for you**:

- You are a born “Closer” who understands the “sales process”, how to involve others, and seal membership deals
- You have exceptional phone etiquette
- You cultivate a high-energy environment that brings out the best in your instructors and team members
- You are a relationship-builder that connects with members. Your welcoming nature brings them back for more month after month
- You can work with different personalities, motivating instructors to be the best they can be, while keeping them happy and engaged
- You lead by example and are a role model for staff members, effectively coaching and mentoring them
- You are highly motivated to make a difference in members’ lives, connecting and motivating them to reach and exceed their fitness goals
- Clean-freak that delegates team members to make the place shine
- You are able to multitask
- Willingness to adopt multiple roles/"hats" if needed

**A typical day in the world of a 1MR One More Round Gym Operations and Sales Manager includes**:

- Answering Chats, incoming calls and leads on the spot.
- Strategically booking “Trial Classes” to ensure guests can be properly attended to before and after the “Trial Class”, adhering to our mantra of “Classes = Closes”
- Following up with previous trials and leads
- Daily sales planning to ensure goals are met
- Schedule team members for best customer service with sensible resources costs
- Implementing checklists with team members and Instructors to ensure optimal cleanliness and efficiency of gym operations
- Navigate/ troubleshoot software demands
- Ensure membership sales are recorded

**Requirements**:

- Available to work between 40 to 44 hours per week, mostly evenings as well as on weekends

We offer competitive compensation based on experience. This is a full-time position with opportunities for career growth within our organization. If you are passionate about fitness and have the qualifications we are looking for, we would love to hear from you

**Job Types**: Full-time, Part-time, Permanent

**Salary**: $40,000.00-$58,000.00 per year

Expected hours: 30 - 44 per week

**Benefits**:

- Casual dress
- Company events
- Flexible schedule
- On-site gym
- Paid time off
- Store discount

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Commission pay

Ability to commute/relocate:

- Toronto, ON M6K 0H1: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Gym Management: 1 year (required)
- Membership Sales: 2 years (required)
- Boxing, Kickboxing or MMA: 1 year (preferred)

Work Location: In person



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