Branch Manager

5 days ago


Burlington, Canada Sonepar Canada Full time

We like to say that we find solutions for the everyday stuff. We’re problem solvers. We’re an engaged team that works together, and for those that work here they say we’re also like family.

Vallen is a leading provider of indirect industrial supplies - all those materials that are not part of the products our customers manufacture, and our goal is to make our customers operations run smoothly so they can focus on the core of their business.

Vallen is a member of Vallen North America and is one of Canada’s leading industrial distribution companies headquartered in Edmonton, Alberta.

Vallen currently has a permanent full-time opening for a **Branch Manager**.

**Scope of Position**:
Responsible for aspects of leading, coaching and growing our local team. Monitoring policies and procedures and making recommendations through consultation with the Regional Director and department heads. Monitoring daily performance objectives and making decisions to ensure branch’s objectives are met. Participating in establishing and maintaining the goals and objectives set for the branch. Developing quality team members as well as a solid customer base. Managing and encouraging optimal performance of all direct reports, including training. Ensuring a safe and comfortable working environment.

**Major Responsibilities**:

- Providing guidance, direction and monitoring of internal staff, ensuring departments are working effectively towards common goals.
- Ensuring all staff are properly trained for their roles and the training is updated as required.
- Growing sales through developing, coaching and motivating sales and support teams.
- Maintaining inventory levels at optimum.
- Ensuring that customer satisfaction is maintained as per the required Branch Operational Scorecard level.
- Participating in customer calls for sales and technical support (if applicable).
- Assisting with Warehouse and physical plant planning.
- Vendor relations and planning.
- Strategic and future management planning.
- Pricing Maintenance.
- Participating in and/or recommending product training.
- Solving customer / staff / company disputes.
- Maintaining and growing business.
- Outside sales - developing key relationships with customers including frequent on site visits.
- Managing the Inside Sales staff.
- Managing administrative and CSR functions within the branch.
- Determining sales projections for fiscal year and tracking progress.
- Conducting weekly sales meetings.
- Resolving day to day personnel issues where management decisions are required.
- Representing the Company to the local and industry community.
- Other duties as required.

**Education, Training and Experience**
- High School Diploma required.
- College/University Diploma required (Business, and/or Sales & Marketing, or Technical focus preferred)
- Knowledge of Microsoft Office required.
- Minimum 5-7 years of related experience, preferable in a Sales/Distribution environment. Previous Management experience required.

**What’s it like working at Vallen? **Upon joining our team, you will become part of a supportive, family-oriented culture where you will be led by a president who fully believes in having an open-door policy. Your suggestions will be heard, and your hard work will be rewarded.


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