Bilingual Associate Planner, Advice Connect

5 months ago

Montréal, Canada TD Bank Full time

**Bilingual Associate Planner, Advice Connect - Montreal**:

- 423663BR

**Job Category - Primary**
- Call Center

**Work Location**
- 7250 Mile End

**Employment Type**
- Regular

**City**
- Montreal

**Time Type**
- Full Time

**Province/State**
- Quebec

**Hours**
- 37.5

**Workplace Model**
- Hybrid

**Pay Details**

**Department Overview**

TD Wealth takes a sophisticated and holistic goals discovery approach to wealth planning and protection to provide highly personalized advice, solutions and service to clients.

**Financial Planning **team understands that helping clients set and achieve their financial goals while delivering a legendary customer experience is what drives our business success, new business and client loyalty. We do this by knowing our clients, offering the most professional and personalized solutions and building award-winning, high-performing teams.

We have a long and growing history in wealth management leadership and are poised for even greater future success. Feel welcome, challenged and rewarded. Trust us, you'll be busy, but never bored

**Job Details**

In this role, you will:

- Provide business development, customer relationship management sales advisory support
- Establish and implement a sales and services plan, focusing on onboarding new clients, introducing services and products aligned to client goals, growing business and profitability and retaining satisfied customers
- Assist clients to identify their personal financial goals and potential barriers and recommend solutions
- Contribute to team and department goals while strengthening customer service and dedication by identifying referral opportunities at growing levels of complexity
- Provide ongoing relationship management to existing clients (TD Wealth Financial Planning / TD Private Investment) to maintain, update and implement investment strategies and long-term financial goals
- Conduct internal and external research projects; support the development and delivery of presentations
- Execute simplified sales or account management process, focusing on “features” selling and customer data gathering, assess efficiency and implement continuous improvements
- Participate fully as a member of the team, support a positive and service-oriented work environment

**Job Requirements**

**This position requires proficiency in a language other than French to support customers, employees or markets located outside the province of Quebec or who require services in a language other than French.**
- University Bachelor Degree
- 2 years of industry experience
- Bilingual French and English
- Canadian Securities Course (CSC) required (required by start date)
- Complete Conduct & Practices Handbook (CPH) within first 90 days in role
- Complete Wealth Management Essentials, WME within first 180 days in role
- IIROC license preferred (required within first 90 days in role)
- Complete IQPF within 18 months
- Expanded knowledge of products, services and key competitors
- Strong communication skills with ability to work collaboratively and independently, provide assistance and build relationship

**Proficiency in Other than French**

**Company Overview**

**Our Values**
At TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.**Making Your Well-being a Priority**
A supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best.**Our Total Rewards Package**
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.**How We Work**
At TD, we believe in-person connections fue

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