Account Manager

2 weeks ago


Markham, Canada Allied Universal Full time

Account Manager

**Overview**:
We are North America's leading security services provider with over 300,000 phenomenal employees. At Allied Universal, we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. For all full-time positions, we offer medical, dental, and vision coverage, life insurance, employee assistance programs, and more We also offer company paid uniforms and part-time and flexible schedules

As an Account Manager at Allied Universal, the Account Manager job is accountable for day-to-day operations of an assigned account, including management and professional development of security personnel. The Account Manager will build, improve, and maintain relationships with clients and employees: develop and retain staff; coordinate needed support services and solve problems to effectively run the account. This role is responsible for meeting or exceeding financial and operational goals; provide quality customer service. The Account Manager maintains or oversees maintenance of weekly operating schedules, completion of payroll for assigned security personnel and provides after-hour emergency response as required.

**ESSENTIAL JOB DUTIES AND RESPONSIBILITIES**:

- Supervise the day-to-day security operations of an assigned client site
- Manage a team of security officers, site and/or shift supervisors including hiring/selection, scheduling, payroll, training, coaching, development, and support
- Ensure the client site is provided with high quality security services to protect people and property
- Build, improve, and maintain effective relationships with both client and employees
- Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service

**BASIC QUALIFICATIONS**:

- Formal Education, Licenses, and Certifications Required:

- College degree in Criminal Justice, Business Administration, or related field
- Must possess, or be able to obtain, a valid security license
- Type and Length of Specific Experience Required:

- Minimum of two (2) years of business management/operations/supervisory experience (depending on size/scope of client)
- Experience in hiring, developing, motivating, and retaining quality staff

**Closing**:
**Requisition ID**: 2023-984246


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