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Leasing Agent, Kelowna

2 months ago

Kelowna, Canada Realstar Full time

***:
The Leasing Agent works with the on-site Resident Managers and is responsible for showing and leasing apartment suites to prospective residents. The Leasing Agent qualifies prospective residents, completes lease agreements, collects rental deposits and provides a superior level of customer service to prospective and existing residents.

**WHAT WE OFFER EMPLOYEES**:

- Base compensation range is $50,000 - $55,000 per person.
- Employer paid benefits (medical, dental and life insurance)
- Extensive and ongoing training programs and a work-smart environment
- Awards for years of service
- Opportunity for career development
- Inclusive and diverse work environment
- Annual holiday parties & summer BBQ’s

**RESPONSIBILITIES**:
Leasing
- Encourage appointments or viewings with all prospective resident callers or walk-ins
- Tour prospective residents through suites for lease
- Answer phone calls and give out leasing information as dictated by policy/procedure
- Shop competition through phone calls and site market surveys
- Assist with the composition of newspaper advertisements
- Compile and update listings of available rental units

Renting & Administration
- Contact credit bureau, previous landlords, and check employment history to assess credit worthiness of prospects
- Follow up with new residents to ensure satisfaction with their suite and determine if they have further needs
- Follow up with existing residents to ensure work orders have been completed correctly and in a timely manner
- Utilize computerized property management system to record transactions and run various operating reports

Marketing & Business Development
- Maintain an overall focus on enhancing the customer experience
- Hold open houses
- Create and prepare any newsletters, flyers and written summaries of available suites
- Communicate with prospective residents requiring information
- Help coordinate resident events (socials etc.)
- Assist Regional Coordinator of Marketing & Development where required

REQUIRED SKILLS & EXPERIENCE
- Exceptional customer service skills
- Strong interpersonal skills
- Experience in sales
- Excellent written and oral communication skills
- Strong command of MS Office products: Word, Excel, PowerPoint
- Self starter with high degree of initiative, creativity and flexibility
- Experience with leasing apartments or selling condominiums an asset

RS

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