12743- Settlement Practitioner Lead

2 weeks ago

Vancouver, Canada S.U.C.C.E.S.S. Full time

At S.U.C.C.E.S.S., you will be able to grow and develop alongside a diverse team of professionals and enjoy great benefits and perks. Experience what it is like to join a purpose-driven organization and make meaningful contributions to our community. Explore our amazing new opportunities.

**Department**:Pre-Arrival Settlement Services

**Program**: Active Engagement & Integration Project

**Employment Type**: Temporary Full-Time (35 hours per week)

**Number of Positions**: 1

**Job Summary**:
The Settlement Practitioner Lead is responsible for supporting the AEIP services in Vancouver, Canada. The SP lead works with the Senior Project Manager in meeting AEIP service outcomes, builds and maintains a dynamic, motivated and professional team. The SP lead is accountable for service planning, monitoring and direct service delivery to clients as well as coaching and training the team when needed.

**Reports To**:Senior Project Manager

**Key Duties and Responsibilities**:

- Delivers direct settlement services - by phone or online - in the service streams of Needs Assessments & Referrals, Information & Orientation, and Employment Related Services
- Develops and implements service plans with settlement staff to ensure effective settlement service delivery
- Provides service orientation to new settlement staff and ongoing monitoring and coaching to all settlement staff to ensure effective service implementation that leads to quality settlement outcomes
- Remains up-to-date on changes to community and government services, procedures and policies, and disseminates updated information and resources to settlement staff to ensure clients are provided with the most up-to-date settlement information
- Organizes and delivers workshops, orientations, support groups, and other program activities for various client groups (e.g. refugee, families, women, youth, seniors, skilled workers, etc.)
- Documents client needs, action items, attendance records, progress notes and outcomes to secured client database and iCare for referral, report and evaluation
- Resolves disputes or grievances from clients or settlement staff and seeks additional assistance if needed
- Supports the delivery of client service, and assign/direct the work of settlement staff
- Ensures service activities meet the identified outcomes and performance measurements according to the IRCC contribution agreement
- Provides monthly operations update and identify any issues or opportunities pertaining to client service, service area compliance, and activities scheduling

**Education, Training and Experience**:

- Relevant post-secondary education or equivalent experience
- Minimum of 3 years of frontline experience in related fields
- At least 1 years of relevant supervisory / managerial experience in the social service sector
- Extensive knowledge of settlement/employment services and issues
- Extensive experience working with immigrants of diverse backgrounds
- Knowledge of Case Management process
- Demonstrate understanding of conflict resolution techniques and crisis intervention skills
- Demonstrate understanding of interpersonal and intercultural communication techniques

**Job Skills and Abilities**:

- Understanding of social services programming for immigrant populations
- Knowledge of community resources for newcomers to Canada
- Excellent computer skills in MS Office and interactive internet usage
- Excellent communication (written and verbal), interpersonal, and active listening skills
- Able to deal diplomatically with difficult cases
- Able to develop, promote, deliver and facilitate orientation and employment/settlement-related themed workshops
- Demonstrate understanding of conflict resolution techniques and crisis intervention skills
- Demonstrate understanding of interpersonal and intercultural communication techniques

**Special Requirements & Additional Information**:

- Able to work in early mornings, evenings and/or weekends as required
- Willing to travel if required
- Clear criminal record check

About S.U.C.C.E.S.S.:
S.U.C.C.E.S.S. is a multicultural social services agency and registered charity located on the unceded Coast Salish lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations, S.U.C.C.E.S.S. has been helping Canadians and newcomers to achieve their full potential on their Canadian journey since 1973. We are one of the largest social service agencies in Canada, with offices in BC, Ontario and internationally/abroad. We offer programs and services in the areas of immigration, newcomer settlement, English-language training, employment and entrepreneurship, family, youth and seniors programming, health education, community development, affordable housing and seniors care.

S.U.C.C.ES.S. is an equal opportunity employer. We are dedicated to building an inclusive environment that embraces diversity of thought, backgrounds and experiences. We are committed to th

  • 13004- Settlement Practitioner

    2 weeks ago

    Vancouver, Canada S.U.C.C.E.S.S. Full time

    At S.U.C.C.E.S.S., you will be able to grow and develop alongside a diverse team of professionals and enjoy great benefits and perks. Experience what it is like to join a purpose-driven organization and make meaningful contributions to our community. Explore our amazing new opportunities. **Department**: Pre-Arrival Settlement Services **Program**:Active...

  • 12772- Settlement Practitioner

    2 weeks ago

    Vancouver, Canada S.U.C.C.E.S.S. Full time

    At S.U.C.C.E.S.S., you will be able to grow and develop alongside a diverse team of professionals and enjoy great benefits and perks. Experience what it is like to join a purpose-driven organization and make meaningful contributions to our community. Explore our amazing new opportunities. **Department**: Pre-Arrival Settlement Services **Program**:Active...

  • 12785- Settlement Practitioner

    3 weeks ago

    Vancouver, Canada S.U.C.C.E.S.S. Full time

    At S.U.C.C.E.S.S., you will be able to grow and develop alongside a diverse team of professionals and enjoy great benefits and perks. Experience what it is like to join a purpose-driven organization and make meaningful contributions to our community. Explore our amazing new opportunities. **Department**: Pre-Arrival Settlement Services **Program**:Active...

  • 12662 - Settlement Practitioner

    4 weeks ago

    Vancouver, Canada S.U.C.C.E.S.S. Full time

    At S.U.C.C.E.S.S., you will be able to grow and develop alongside a diverse team of professionals and enjoy great benefits and perks. Experience what it is like to join a purpose-driven organization and make meaningful contributions to our community. Explore our amazing new opportunities. **Reports To**: Program Manager **Job Summary**: The Settlement...

  • 12682 - Settlement Practitioner

    7 days ago

    Vancouver, British Columbia, Canada S.U.C.C.E.S.S. Full time

    At S.U.C.C.E.S.S., you will be able to grow and develop alongside a diverse team of professionals and enjoy great benefits and perks. Experience what it is like to join a purpose-driven organization and make meaningful contributions to our community. Explore our amazing new opportunities.Job Summary:The Settlement Practitioner delivers outcome-oriented...

  • 12926-spanish/french Settlement Practitioners

    2 weeks ago

    Vancouver, Canada S.U.C.C.E.S.S. Full time

    At S.U.C.C.E.S.S., you will be able to grow and develop alongside a diverse team of professionals and enjoy great benefits and perks. Experience what it is like to join a purpose-driven organization and make meaningful contributions to our community. Explore our amazing new opportunities. **Department**: Pre-Arrival Settlement Services **Program**:Active...

  • Settlement Lead

    7 days ago

    Vancouver, British Columbia, Canada Impact North Shore - formerly North Shore Multicultural Society Full time

    Position title:Settlement Lead (Full-Time, Maternity Leave Contract)Department:SettlementProgram:SettlementReports to:Settlement and Family Programs ManagerSummaryA leadership position within the organization, the Settlement Lead is responsible for the day-to- day operations and service planning of all settlement programs and services. Settlement programming...

  • Settlement Lead

    1 week ago

    Vancouver, British Columbia, Canada Impact North Shore - formerly North Shore Multicultural Society Full time

    Position Title:Settlement Lead -Newcomer ProgramsDepartment:SettlementPrograms:Settlement NewcomerReports to:Service Manager, Newcomer ProgramsSUMMARYThe Settlement Lead for Newcomer Programs oversees the supervision and support of Case Managers within the BC Services and Assistance for Humanitarian and Vulnerable Newcomers (BC SAF-HAVN) program and...

  • Settlement Lead

    2 months ago

    North Vancouver, Canada Impact North Shore Full time

    The Settlement Lead for Newcomer Programs oversees the supervision and support of Case Managers within the BC Services and Assistance for Humanitarian and Vulnerable Newcomers (BC SAF-HAVN) program and Settlement Workers in the BC Newcomer Settlement Programs (BCNSP). This role entails services operational support, service planning, and coordination of...

  • Team Lead, Settlement Programs

    1 week ago

    Vancouver, British Columbia, Canada Collingwood Neighbourhood House Full time

    May 1, 2023Internal/External Job Posting #CS Team Lead, Settlement ProgramsFull-Time, PermanentCollingwood Neighbourhood House's mandate is to promote the well-being of the Renfrew-Collingwood community by providing leadership and working collaboratively with individuals, families, agencies and other groups to develop and support inclusive, innovative,...

  • Settlement Lead

    2 months ago

    North Vancouver, Canada Impact North Shore - formerly North Shore Multicultural Society Full time

    **Position Title**:Settlement Lead -Newcomer Programs **Department**:Settlement **Programs**:Settlement Newcomer **Reports to**:Service Manager, Newcomer Programs **SUMMARY** The Settlement Lead for Newcomer Programs oversees the supervision and support of Case Managers within the BC Services and Assistance for Humanitarian and Vulnerable Newcomers (BC...

  • Settlement Lead

    2 months ago

    North Vancouver, Canada Impact North Shore - formerly North Shore Multicultural Society Full time

    **Position title**:Settlement Lead (Full-Time, Maternity Leave Contract) **Department**:Settlement **Program**:Settlement **Reports to**:Settlement and Family Programs Manager **Summary** A leadership position within the organization, the Settlement Lead is responsible for the day-to - day operations and service planning of all settlement programs and...

  • 127516 - Lead Nurse Practitioner, Vancouver

    7 days ago

    Vancouver, British Columbia, Canada Vancouver Coastal Health Full time

    Lead Nurse Practitioner, Vancouver Job ID City Vancouver Work Location VGH 12th & Oak Supplementary Job Title Physicians & Medical Staff Nurse Practitioner Home Worksite 00 Excluded VCHA Labour Agreement Excluded Union Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Part-Time FTE 0.50 Standard Hours / Week 18.7 Job Category Nursing...

  • Settlements Associate

    1 week ago

    Vancouver, British Columbia, Canada Raymond James Financial Full time

    Settlements Associate - 1 Year Contract At Raymond James, __we __develop, __we __collaborate, __we __decide, __we __deliver, and __we __improve together_.Raymond James Ltd. is Canada's leading independent investment dealers offering high quality investment products and services to Canadians seeking customized solutions to their wealth management needs._...

  • Settlement Clerk

    2 months ago

    Vancouver, Canada Leede Jones Gable Full time

    Leede Jones Gable is one of Canada’s leading full-service investment dealers and provides a full range of investment products and services to clients all across Canada. Our diverse group of experienced and knowledgeable investment advisors and portfolio managers help clients achieve their long-term financial goals by offering independent, timely, and...

  • Settlement Worker

    2 weeks ago

    North Vancouver, Canada Impact North Shore - formerly North Shore Multicultural Society Full time

    **Position Title: Settlement Worker**: - **Department**:Settlement and SWIS - **Program**:Settlement and SWIS - **Reports to**:Settlement Lead and SWIS Program Manager **Summary** The Settlement Worker provides direct client services and supports newcomers to adapt to life in Canada. Through an integrated services approach, the Settlement Worker conducts...

  • Associate, Settlements

    2 weeks ago

    Vancouver, Canada Canaccord Genuity Corp. Full time

    Salary Range: $50,000 - $53,000 Who we are: Canaccord Genuity (CG) is a leading independent full-service financial services firm, with operations in two principal segments of the securities industry: wealth management and capital markets. CG is driven by an unwavering commitment to build lasting client relationships - we achieve this by generating value for...

  • Settlements Administrator

    4 weeks ago

    Vancouver, Canada Aviso Wealth Full time

    **Aviso Wealth**: **The Opportunity**: We’re looking for a Settlement Administrator to join our Operations team. Your role will be required to regularly perform essential duties on behalf of the company from your assigned Aviso office. Your role is considered medium flexibility, requiring you to work onsite 1-3 days per week at our office at 1111 West...

  • Settlements Administrator

    24 hours ago

    Vancouver, Canada Aviso Wealth Full time

    **Aviso Wealth**: **The Opportunity**: We’re looking for a Settlement Administrator to join our Operations team. Your role will be required to regularly perform essential duties on behalf of the company from your assigned Aviso office. Your role is considered medium flexibility, requiring you to work onsite 1-3 days per week at our office at 1111 West...

  • Settlement Worker

    1 week ago

    Vancouver, British Columbia, Canada Collingwood Neighbourhood House Full time

    Settlement Worker - Tagalog SpeakingPart-Time, Permanent PositionCollingwood Neighbourhood House's mandate is to promote the well-being of the Renfrew-Collingwood community by providing leadership and working collaboratively with individuals, families, agencies and other groups to develop and support inclusive, innovative, sustainable initiatives and...