Venue Control Host

3 months ago


Toronto, Canada Concorde Group Full time

**ABOUT THE POSITION**

National Toronto is looking for experienced individuals to fill out their team on a full-time basis. Join the National team and put your outgoing personality and security skills to use in a fast-paced environment. As one of the first points of contact for guests, the door/security team is responsible for making all patrons feel welcome. During the evening, venue control hosts are responsible for ensuring patrons are safe while enjoying their time.

**WHO WE ARE**

Welcome to the Well Bringing one of our most established venues to Toronto, National looks to bring its well curated food and drink menu to the big city. With ample amounts of seating, competitive arcade games, and a vibrant bowling alley, this makes it the perfect place to meet new people, and gather with friends. The food menu is extensive and well-considered, and pairs well with our curated selection of craft beers from small North American brewers.

**WHAT YOU'LL GET**
- Competitive Hourly Wage
- Gratuities
- Extended health benefits after 90 days for employees working 28+ hours per week
- 25% Company-wide food & beverage discount & access to frequent local business discounts/specials

**WHAT YOU'LL DO**
- Greet, welcome and assist all patrons.
- Check for proper identification ensuring all patrons are of legal age and uphold age restriction.
- Respectfully refuse admittance to underage and intoxicated clientele.
- Control line ups and ensure a clear exit for departing guests.
- Complete and maintain proper capacity counts as set forth by the fire department, informing management of counts throughout evening.
- Maintain entrance cleanliness, ensuring safe accessibility of the venue.
- Ensure you are maintaining strong lines of communication with bartenders/servers/support staff.
- Monitor customers to ensure their safety and the safety of staff and property.
- Inform patrons of last call, ensuring all guests have left the building.
- Ensure that no customer leaves with property or beverages.
- Extend a “Thank You” and assist departing guests with arranging for transportation or locating their friends and belongings as necessary.

**WHAT YOU HAVE**
- Previous Door / Security experience is considered an asset.
- Personable and assertive individual interested in gaining hospitality experience.
- Strong English communication skills with ability to establish and develop relationships with team members, partners, vendors, and customers.
- Ability to maintain professionalism, control, and composure in difficult and stressful situations.
- Strong team player, punctual for shifts and reliable to execute work as assigned.
- Valid Ontario ProServe and Protect Certification.
- Be able to work in a standing position for long periods of time.
- Be able to safely lift and easily maneuver items frequently weighing up to 50 pounds.
- Must be over 18 and open scheduling availability is a requirement.


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