Service Centre Administrator

4 weeks ago


Toronto, Canada Scotiabank Full time

Requisition ID: 197944

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

As a Service Centre Administrator, you will be responsible for enabling Scotia Online access to our end clients on behalf of the Wealth Management business units.

**Is this role right for you? In this role you will**:

- Take ownership of inquiries adhering to the standard Service Level Agreement (SLA) and ensuring information is accurately delivered
- Assist in analyzing, creating, and maintaining a variety of Excel reports related to client-specific mailing requirements

**Do you have the skills that will enable you to succeed in this role? - We’d love to work with you if you have**:

- Experience working in a brokerage environment
- Strong analytical skills
- A good understanding of client on-boarding and maintenance rules, regulations, and processes
- Strong knowledge of operational processes and systems in support of Wealth Management Business
- An ability to multi-task, change priorities as required and work in a high-volume administrative-focused Service Centre environment
- Effective written and verbal communication skills
- An ability to work in a team environment and independently

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.



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