Operational Risk Manager

1 week ago

Surrey, Canada Coast Capital Savings Full time

As a member-owned cooperative, we’re helping our members with their real goals and real challenges so they can live the real life they want. It’s what we’ve been doing for over 80 years, and it’s why today we stand almost 600,000 members strong. Plus, we invest 10% of our budgeted profits back into our community - almost $90 million since 2000 alone - because when our members do well, we believe our communities should do well too.

Operational Risk Manager
- Nov 19, 2024**Location**: Surrey, Toronto - GTA and Vancouver - GVA**Job Type**: 6-month TEMPORARY**myWork Options**: In-person, Hybrid**Starting Salary Range**: $93,500 - $121,600**Background Screening Requirement**:

- Enhanced Criminal Record Check
- Credit Check
- Identity Verification
- Employment Verification
- References

**What's the job?**What you'll get to do**:

- Prepare reports for senior leadership on risks, controls, and risk treatment identified via the Operational Risk Management Program, including RCSAs, Operational Risk Events, monitoring and testing, and oversight duties.
- Research and report on emerging risks, including gathering information from external and internal sources, and identify appropriate emerging risk treatment strategies.
- Actively promote education and conduct training on operational risk management topics, particularly accountability of risk and control ownership at the business unit level and roles and responsibilities for the 3 Lines of Defense.
- Review and update Operational Risk Management Program processes, procedures, and tools, including engaging stakeholders and communicating updates as necessary (this applies to RSCAs, OREs, monitoring and testing, and risk oversight duties).
- Maintain the Internal Control and Process Mapping Inventory outlining key entity and process level controls for all business units and departments across CCS.
- Provide risk oversight, guidance and advice in one or more operational areas, including information security, project management, third-party management, products and marketing, human resources, back office operations, and information technology.
- Work with business units and departments across CCS to understand and map their processes and related controls.
- Review and challenge information provided by business units and departments on risk and control self-assessments and action plans.
- Collaborate with business units across CCS to identify and assess risks and controls applicable to the particular function and work with leaders within the function to derive action plans to mitigate risks where necessary further.
- Receive reports from business units and departments on operational risk events, investigate events, and provide guidance, assistance and oversight on the identification, classification and associated risk treatment and action items until event closure.
- Maintain event data and populate risk events and issues information into Coast Capital's risk management software, including tracking action items.

**Who are we looking for?**
- Bachelor's Degree in business or related areas. Risk designation or the desire to complete is preferred. An equivalent combination of education and experience will be considered.
- Minimum 7 - 9 Years of Job-Related Experience in Operational / Enterprise Risk Management, including execution of risk assessments, evaluation of internal controls, monitoring and testing, event and incident response, project risk management, and developing risk management infrastructure.
- Advanced knowledge of MS Excel, Word, Outlook, PowerPoint
- Proficient in risk assessment planning, initiating, executing and reporting
- Proficient in internal control identification, assessment, monitoring and development
- Strong writing, communication and presentation skills and comfortable in dealing with personnel from all levels of CCS
- Well-organized and highly self-motivated
- Strong workshop facilitation and interpersonal skills
- Highly developed problem-solving skills
- Able to build effective relationships and be client-focused

**Equity, Diversity & Inclusion at Coast Capital**- Why join Coast Capital Savings?
- **Purpose is our North Star.** We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities.
- **Committed to inclusion and engagement. **We have an ongoing focus on equity, diversity, and inclusion and routinely track how we’re doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive.
- **A career that grows with you.** We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership.
- **Work where you’re most effective.** In 2020 the world changed, and that includes how we wor

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