IT Operations Manager

1 month ago

Burnaby, Canada Soylutions Inc Full time

**ROLE**:IT Operations Manager

**REPORTS TO**:Vice President of IT

**LOCATION**:Vancouver, BC

**Opportunities**

This is a very exciting time for the IT Team at Agrifoods as we continue to grow and expand. The main challenge is to ensure collaboration with other department heads and provide enterprise-wide direction in areas of policy and planning for the network and cybersecurity-related functions. The role provides an opportunity to demonstrate your strengths in team development while strategically building organizational capability as part of the **cloud** journey.

**Here is who you are**

**_Drive & motivation_**
- You want to join a team where you can learn and develop new skills
- You are motivated by challenges and willing to put in extra efforts to get the job done
- You are an experienced multitasker who enjoys project management and adheres to strict deadlines
- You love technology and learning new systems

**_Character & ABILITIES _**
- You can effectively communicate technical and non-technical concepts to varied audiences
- You have strong analytical, problems solving, and organizational skills
- You have a positive attitude and ability to stay calm under pressure
- You have an entrepreneurial spirit and flexibility to changing needs
- You can absorb new technical concepts quickly

**_Knowledge & skills_**
- You implement and maintain infrastructure, security measures, systems, controls, and policies to mitigate risks and protect company assets, systems, and intellectual property
- You research, evaluate, and recommend IT architecture to meet both IT and Organizational needs
- You ensure the infrastructure supports all business requirements
- You ensure high availability of all IT infrastructure
- You drive continuous improvement and best practice administration of key assigned IT infrastructure areas
- You unify vision and lifecycle management for IT project development and deployment

**_Experience_**
- Data, networking, and security skills
- Voice, telephony, video conferencing knowledge
- Knowledge of common information security management frameworks
- VPN / remote connectivity
- Project Management
- Disaster recovery (including DRP planning and testing)
- Deep knowledge and understanding of systems and network architecture
- Competency in managing a complex company environment including Windows Server, SANs, VMWare, Windows, Office 365, VLANs, multi-node WAN
- Working understanding of code and scripting
- Demonstrated integrity
- Minimum of 10 years of professional experience

**_Nice-to-Have _**
- Experience with SaaS and Cloud business solutions
- Knowledge of Linux
- Bilingual: French

**_OTHER: _**
- After-hours work is required in this role to support multi-provincial needs
- After-hours support is required for ongoing system maintenance across Canada as well as crisis management

**OTHER things you will do **
- You will drive the maturity of enterprise network and cyber security architecture (on-prem and cloud) within the organization and be a key contributor to the target enterprise architecture
- You establish architectural standards to support business teams in building robust, maintainable and reusable technology tools
- You assist in larger-scale projects where and when appropriate (ERP, EDI, etc.)
- You are responsible for enterprise networking and security management including monitoring, performance, and upgrades
- You are responsible for evaluating security trends, evolving threats, risks, and vulnerabilities and remediating
- You will develop and execute a cyber security & awareness program
- You must be flexible for after-hours calls for critical support situations or projects
- You may be required to travel across Canada on an infrequent ad-hoc basis
- You will establish architectural standards to support business teams in building robust, maintainable and reusable architectures
- You will drive the investigation and adoption of new and emerging technologies, software delivery practices, architectures, and tools
- You will work with other IT team specialists in areas of end-user support, ERP, and systems support
- You must be flexible for after hours calls for critical support situations or projects

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Flextime
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Work from home

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift
- Weekend availability

Ability to commute/relocate:

- Burnaby, BC: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Information Technology: 10 years (preferred)

Work Location: One location

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