Customer Service Representative/inside Sales

5 months ago

Lindsay, Canada Brooklin Concrete Full time

_**Are you are looking for a dynamic company with opportunity for growth and development. Does your background include experience in either precast concrete or construction? Do you “own” the results of your work and do everything in your power to make sure your clients are satisfied with the results? If so, we may have a position that is a fit for you.**_

**Brooklin Concrete** is a leading precast company that combines dedicated people, proven products with a local focus on exceptional customer service. We offer rewarding career opportunities and we are continually searching for dynamic individuals to join our team. At this time we are looking for a:
**CSR/Inside sales Rep.**

This role requires you to have prior work experience in customer service and inside sales. A background that includes work in a similar industry is an asset. You will require superior customer service skills as you work our sales counter, dealing with both contractors and the public. Strong computer skills and an ability to multi task is a must.

Our work season runs from approximately early spring to Christmas Eve each year. With a recall to return again in the next spring.

**The Principal Accountabilities for this position include**:
1. Follow superior Health and Safety practices.

2. Serve as the primary contact between the customer and the company, handling both inbound calls and walk-in customers with exceptional levels of customer service.

3. Check stock and yard facilities for available inventory and arrange for transfers if required.

4. Maintain a high level of product and service knowledge

5. General office administration duties

6. Ad hoc projects as required

7. Work in compliance with the Occupational Health and Safety Act and Regulations and the Company Health and Safety Roles and Responsibilities. Promote company’s safety vision.

**We offer a comprehensive compensation package which includes a competitive wage, group benefits, Employee Family Assistance Plan, Group RRSP match program, educational assistance, internal succession planning and more.**

Brooklin Concrete is committed to accommodating people with disabilities as part of the hiring process. If you have special requirements please advise Human Resources during the recruitment process. Brooklin Concrete is an Equal Opportunity Employer and does not discriminate in its employment decisions on the basis of any protected category/group.

Please provide us with your up-to-date resume and salary expectations.

Thank you for your interest in Brooklin Concrete, only those selected for an interview will be contacted.

**Job Types**: Full-time, Permanent

Pay: $40,000.00-$44,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay

Application question(s):

- Are you located on or near Lindsay, Ontario?
- Do you have any prior work experience in the Precast Concrete or construction industries?

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (required)
- sales: 1 year (preferred)

Work Location: In person

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