Service Manager

3 weeks ago

Greater Toronto Area, Canada T&T Power Group Inc. Full time

T&T Power is disrupting the power industry with an elite service and production team, an unbelievable atmosphere and an unparalleled focus on customer satisfaction. Clients across Canada have used T&T Power Group for our consultative knowledge, our experienced and dedicated services, and our willingness and determination to solve problems and see things through to the end.

What impact will you have? You'll become an important member of a growing, fun loving, hard working, determined team. You will hold yourself to high standards, your impact will be significant and it will be immediate. You'll fit right in.

**Your key responsibilities will be**:

- Scheduling technicians
- Sourcing, ordering and organizing parts
- Managing subcontractors as necessary
- Acting as first point of contact for customers
- Managing customer relationships
- Job site safety
- Invoicing work completed
- Hiring of service technicians
- Forecasting labour requirements
- Directly manage lead technicians and support staff

**Requirements**:

- We cannot stress enough that strong computer aptitude with the ability to quickly learn new software programs and procedures is a critical and non-negotiable skill required for this job
- Comfort in a fast-paced and constantly changing working environment
- Ability to produce consistent quality of work under pressure
- Experience with Microsoft Office Suite
- Excellent organizational and problem-solving abilities
- Exceptional time management skills
- Ability to identify and solve problems through meticulous planning and careful execution with little to no oversight or direction
- Great attention to detail
- A team player with excellent written/verbal communication skills (English)
- Strong consideration will be given to individuals with experience in any/all of the following areas:

- Management & Leadership
- Health and safety
- Automotive, mechanical, or electrical parts
- Power generation
- Post-secondary education or equivalent work experience is an asset
- **And most Importantly... YOU MUST be willing to work hard, have fun, and immerse yourself in the culture of our fantastic team.**

**Benefits**:
**Job Types**: Full-time, Permanent

**Salary**: From $80,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- service management: 5 years (preferred)
- Microsoft Excel: 10 years (preferred)

Work Location: One location

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