Sales Assistant
6 months ago
**Sales Assistant**
**About Us**
We are Restwell Sleep Products, a fast growing privately owned and operated manufacturer and distributor of mattresses, foundations, and other related sleep products. Our manufacturing location is based in Surrey, BC and we are one of Western Canada’s largest privately-owned mattress manufacturers. We supply to hundreds of independently owned retail bedding and furniture stores in Western Canada with such well-known brands such as Spring Air, NOVO Sleep, and Pure Energy.
**The Opportunity**
**Major Responsibilities**:
- Proactively seek out new leads through strategic prospecting methods, such as cold-calling, while maintaining regular communication with existing contacts to nurture relationships.
- Support development and implementation of projects related to the sales department.
- Consult with clients after sale or signed contracts to resolve problems and to provide ongoing support.
- Liaise with Order Entry, Supply Chain, Production, Shipping, and Customers to ensure orders are entered, produced, and shipped on a timely basis.
- Record and submit Sales Orders to the Order Entry Center and verify the accuracy of orders submitted and entered.
- Provide prompt follow-up and resolution to inquiries.
- Anticipate, create, execute, and manage customer communication as required.
- Communicate all order change requests and delays to all parties involved.
- Maintain knowledge of products offered.
- Update & maintain customer profiles.
- Perform other sales support related administrative and clerical duties as assigned.
**Requirements**:
- 2- 3 years of experience in a similar role either outside or inside sales.
- ability in active prospecting, including cold-calling for lead generation, alongside adept maintenance of existing client relationships.
- Excellent people skills both in person and via telephone
- Communication skills including the ability to read, write & speak English.
- Excellent organization and time management skills
- Attention to detail.
- Ability to multi-task, take direction and perform tasks within specified time frames.
- Customer service focused and outgoing.
- Ability to conduct self in a professional manner.
- Ability to think and work independently with mínimal supervision.
- Experience using CRM systems an asset.
**Compensation & Benefits**:
**Hours of Work**: This position is part time, Monday to Friday, for 20 hours a week. Hours of work are flexible and can be discussed with the Contract Sales Manager.
**Job Types**: Part-time, Permanent
Pay: $18.50-$20.00 per hour
**Benefits**:
- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Store discount
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Overtime pay
Ability to commute/relocate:
- Surrey, BC V3S 5X7: reliably commute or plan to relocate before starting work (required)
**Experience**:
- sales: 1 year (required)
Work Location: In person
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