Food & Beverage Captain - Full Time
2 weeks ago
The DoubleTree by Hilton London is located in the heart of downtown London. This hotel is connected by a skywalk to the RBC place and is within a ten-minute walk away from the Covent Garden Market and Budweiser Gardens The hotel has 323 rooms and suites, an onsite restaurant, a Starbucks, and 34,000 square feet square feet in banquet and meeting spaces. This full-service hotel also offers a well-equipped fitness centre and pool and a fully equipped business center.
Reporting to the Food & Beverage Manager, the Food & Beverage Captain is responsible for to ensure professional set-up/service/close of functions achieving standards of service and guest care. Supervise food & beverage staff in the completion of the assigned functions and set-up, as well as oversee the service and break-down functions in a safe manner.
**Responsibilities include, but are not limited to, the following functions**:
2. Strong customer service skills
3. Contact group representatives and explain how to make contact if needed throughout the function.
4. Communicate all banquet event order changes to catering/convention services and any other affected departments.
5.Coordinate with banquet and outlets staff set-ups, changes and time schedules for all functions.
6. Perform any other job-related duties as assigned.
Completion of a community college program in food service administration, hotel and restaurant management or related discipline or several years of experience in food preparation or service are required.
Knowledge of restaurant, banquet and catering operations
Ability to establish and maintain effective working relationships with associates, customers and patrons.
Must have the ability to communicate in English.
Strong customer service skills
**Salary**: From $44,678.00 per year
**Benefits**:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Vision care
Schedule:
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Ability to commute/relocate:
- London, ON: reliably commute or plan to relocate before starting work (required)
Licence/Certification:
- Smart Serve (preferred)
- Food Handler Certification (preferred)
Work Location: One location
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