Network Facing Technician

4 weeks ago

Kingston, Canada Cogeco Connexion Inc Full time

Notre culture vous élève - il n'y a pas d'ego sur le chemin. Notre objectif commun? Nous voulons tous gagner pour nos clients. Nous visons à être toujours évolutifs, dynamiques et ambitieux. Nous croyons au pouvoir des connexions authentiques. Chaque employé fait partie de ce qui nous rend uniques sur le marché: agiles et dévoués.

Time Type:
Régulier

Job Description:

- : In accordance with established procedures, policies and available tools, the incumbent is responsible for installing, operating and maintaining all aspects of the network including drop, plant, and associated equipment to Cogeco and Industry Canada standards and to the customer’s satisfaction.
- KEY RESPONSABILITIES
- 1. Installs, maintains and repairs active, passive and optical network equipment and devices in the network.
- 2. Ensures that network systems are maintained to Cogeco and/or Industry Canada specifications and standards by completing prescribed maintenance activities.
- 3. Monitors system for signal leakage and completes required repairs to ensure that CLI remains at or below Cogeco standards.
- 4. Responds to network outages and completes required repairs in an effective and timely manner.
- 5. Educates customers on the use of all Cogeco products and services.
- 6. Contributes to the growth of all Cogeco products and services through promotion and sale of our products.
- 7. Works with other technical staff as required ensuring the correction of customer problems in an effective and timely manner.
- 8. Operates and understands the use of test equipment related to the maintenance of 2-way coaxial and fibre
- systems including network analyzers, signal level meters and leakage monitors, etc.
- 9. Performs various administrative duties such as completing and maintaining accurate system records, activity reports and support documentation.
- 10. Ensures the vehicle, test equipment and other assigned tools and equipment are maintained in excellent condition. 11. Escalates issues as required to the appropriate Cogeco department or supplier and ensures follow-up of
- outstanding issues.
- 12. Attends Cogeco and Industry training and developmental events to maintain technical skills and knowledge.
- Provides reports on such activity.
- 13. Performs other duties/tasks as assigned.
- 14. As part of their work, employees must take all necessary measures to ensure their own health and safety, and that of their co-workers and the public in general. They must use available personal protective equipment at all times, and comply with all Health & Safety instructions, guidelines, policies and procedures issued by the Company.
- 15. To support Cogeco’s ultimate goal of providing excellent service to current and potential customers, the incumbent must be constantly attentive and responsive to both
- external and internal customers’ needs and assist in the resolution of any issues or concerns in a timely and
- professional manner while ensuring that the solution meets the customer’s needs.
- ESSENTIAL QUALIFICATIONS
- ACADEMIC TRAINING
- College diploma in Electronics, or relevant discipline or combination of equivalent education and work experience required
- CATV, Telecommunications and related technical training. - Mechanical aptitude required to complete required repairs and corrections.
- A+ certification preferred.
- WORK EXPERIENCE
- Minimum of 5 to 8 years experience in CATV system.
- SPECIFIC COMPETENCIES
- Demonstrated knowledge and commitment to following and encouraging safe work practices.
- A minimum of 900 hours of electrical aerial environment experience is required.
- Strong interpersonal and customer service focus. - Must be people and team oriented and have demonstrated ability to communicate clearly, verbally and in writing.
- Detail oriented and possess sound organizational, problem solving, analytical and reporting skills.
- Superior organizational and analytical skills with the ability to independently manage multiple priorities.
- Self motivated and able to work independently and take initiative in identifying and resolving problems.
- Valid Ontario driver’s license and eligibility to drive Cogeco vehicles.
- Flexibility required with respect to hours of work as business needs change
- PHYSICAL DEMANDS AND VISUAL ACUITY
- Frequently required to lift up to 70 lbs and work on fiberglass extension ladders, operate hand and power tools and electronic test equipment.
- Must satisfy the visual acuity test requirements (ie: depth perception, color, distance and peripheral vision).
- At Cogeco, diversity is an essential asset to our organization’s performance. We are committed to providing equal opportunities to all qualified individuals, regardless of cultural and individual differences. We strive to build teams which reflects the diverse profiles and backgrounds of both the customers and communities we serve, firmly believing that this distinguishes Cogeco from competitors and contributes to our signature

  • Technician, Network Facing

    4 weeks ago

    Kingston, Canada Cogeco Connexion Inc Full time

    Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated. Time Type: Regular Job Description: - : In accordance with...

  • Network Facing Technician

    2 weeks ago

    Kingston, Canada Cogeco Full time

    Notre culture vous élève - il n'y a pas d'ego sur le chemin. Notre objectif commun? Nous voulons tous gagner pour nos clients. Nous visons à être toujours évolutifs, dynamiques et ambitieux. Nous croyons au pouvoir des connexions authentiques. Chaque employé fait partie de ce qui nous rend uniques sur le marché: agiles et dévoués. Type...

  • Network Facing Technician

    2 weeks ago

    Kingston, Ontario, Canada Cogeco Connexion Inc Full time

    Notre culture vous élève - il n'y a pas d'ego sur le chemin. Notre objectif commun? Nous voulons tous gagner pour nos clients. Nous visons à être toujours évolutifs, dynamiques et ambitieux. Nous croyons au pouvoir des connexions authentiques.Chaque employé fait partie de ce qui nous rend uniques sur le marché: agiles et dévoués.Time...

  • Network Facing Technician

    2 weeks ago

    Kingston, Ontario, Canada Cogeco Full time

    Notre culture vous élève - il n'y a pas d'ego sur le chemin. Notre objectif commun? Nous voulons tous gagner pour nos clients. Nous visons à être toujours évolutifs, dynamiques et ambitieux. Nous croyons au pouvoir des connexions authentiques.Chaque employé fait partie de ce qui nous rend uniques sur le marché: agiles et dévoués.Type...

  • Experienced Network Cable Technician

    3 weeks ago

    Kingston, Canada Southeastern Telecommunication Services Full time

    WE ARE LOOKING FOR AN EXPERIENCED CABLING TECHNICIAN Are you looking for a new opportunity with a local growing company? We offer the highest wages in our industry including health and dental benefits, company vehicle, smartphone, paid time off, and sick time. We are seeking an experienced Full-Time Network Cabling Technician in the Kingston area for the...

  • Computer and Network Technician

    4 weeks ago

    Kingston, Canada Ryan Computer Services Full time

    **About us** Ryan Computer Services is a small business in Kingston, ON. We are professional, innovative, fast-paced, and our goal is to provide exceptional service to our clients.. Our work environment includes: - Growth opportunities - Flexible working hours - We are currently looking for a level 2 IT Technician. This is a full-time, permanent...

  • Computer and Network Technician

    2 weeks ago

    Kingston, Ontario, Canada Ryan Computer Services Full time

    About usRyan Computer Services is a small business in Kingston, ON. We are professional, innovative, fast-paced, and our goal is to provide exceptional service to our clients.Our work environment includes: Growth opportunities Flexible working hours We are currently looking for a level 2 IT Technician. This is a fulltime, permanent position_.Applicants must...

  • Technician, Customer Facing

    4 weeks ago

    Kingston, Canada Cogeco Connexion Inc Full time

    Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated. Time Type: Regular Job Description: In accordance with...

  • Technician, Customer Facing

    4 weeks ago

    Kingston, Canada Cogeco Connexion Inc Full time

    Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated. Time Type: Temporary (Fixed Term) Job Description: In...

  • Technician, Customer Facing

    4 weeks ago

    Kingston, Canada Cogeco Connexion Inc Full time

    Notre culture vous élève - il n'y a pas d'ego sur le chemin. Notre objectif commun? Nous voulons tous gagner pour nos clients. Nous visons à être toujours évolutifs, dynamiques et ambitieux. Nous croyons au pouvoir des connexions authentiques. Chaque employé fait partie de ce qui nous rend uniques sur le marché: agiles et dévoués. Time...

  • Desktop Technician Lvl 1

    2 weeks ago

    Kingston, Canada Kingston Health Sciences Centre Full time

    Under the direction of the Supervisor of Device and Telecom Services or other IT management staff, this entry Device Technician role is to provide timely and accurate first-level support for end-users within the organization's desktop computing environment. The Device Technician duties would include installing, diagnosing, repairing, and maintaining PC and...

  • Desktop Technician Lvl 2

    3 weeks ago

    Kingston, Canada Kingston Health Sciences Centre Full time

    Under the direction of the Supervisor of Device and Telecom Services, the Desktop Support Technician's role is to provide timely and accurate second-level support for end-users within the organization's desktop computing environment. The Desktop Support Technician duties would include installing, diagnosing, repairing, and maintaining PC and peripheral...

  • Network Cabling Installer

    4 weeks ago

    Kingston, Canada Southeastern Telecommunication Services Full time

    WE ARE LOOKING FOR CABLING TECHNICIANS Are you looking for a new opportunity with a local growing company? We are seeking an experienced Full-Time Network Cabling Technicians in the Kingston area for the following duties: - Establish voice and data networks by running, pulling, terminating and splicing cables according to customer orders and technical...

  • Desktop Technician Lvl 2

    2 weeks ago

    Kingston, Ontario, Canada Kingston Health Sciences Centre Full time

    Under the direction of the Supervisor of Device and Telecom Services, the Desktop Support Technician's role is to provide timely and accurate second-level support for end-users within the organization's desktop computing environment. The Desktop Support Technician duties would include installing, diagnosing, repairing, and maintaining PC and peripheral...

  • Technician

    3 weeks ago

    Kingston, Canada Motion LP Full time

    **About Motion** Canadian-owned and operated, Motion is Canada’s leading full-service solutions provider and has served communities across Ontario, Alberta, BC, Manitoba, and Saskatchewan for more than 35 years through our network of 52 locations. Our knowledgeable and caring team of experts support individuals and those who care for them by delivering...

  • Desktop Technician Lvl 2

    4 weeks ago

    Kingston, Canada Kingston Health Sciences Centre Full time

    Under the direction of the Supervisor of Device and Telecom Services, the Desktop Support Technician's role is to provide timely and accurate second-level support for end-users within the organization's desktop computing environment. The Desktop Support Technician duties would include installing, diagnosing, repairing, and maintaining PC and peripheral...

  • Network Administrator 1

    2 weeks ago

    Kingston, Ontario, Canada Kingston Health Sciences Centre Full time

    Under general direction of the Manager, IT Infrastructure the Network Administrator takes responsibility for tasks and areas of substantial value in the installing, upgrading, operation, control, maintenance and effective use of local, wireless and wide area networks for the communication of data or voice within one or more information systems.Within this...

  • Onsite Technician

    4 weeks ago

    Kingston, Canada Response I.T. Full time

    _**Company Description**:_ We are a leading Managed Service Provider (MSP) based in Kingston, Ontario, offering comprehensive IT solutions to small, medium, and large businesses. With a focus on delivering outstanding technology services. Our expertise lies in managing and maintaining critical IT infrastructure to keep our clients operating smoothly and...

  • Onsite Technician

    3 weeks ago

    Kingston, Canada Response I.T. Full time

    _**Company Description**:_ We are a leading Managed Service Provider (MSP) based in Kingston, Ontario, offering comprehensive IT solutions to small, medium, and large businesses. With a focus on delivering outstanding technology services. Our expertise lies in managing and maintaining critical IT infrastructure to keep our clients operating smoothly and...

  • Onsite Technician

    3 weeks ago

    Kingston, Canada Response I.T. Full time

    _**Company Description**:_ We are a leading Managed Service Provider (MSP) based in Kingston, Ontario, offering comprehensive IT solutions to small, medium, and large businesses. With a focus on delivering outstanding technology services. Our expertise lies in managing and maintaining critical IT infrastructure to keep our clients operating smoothly and...