Manager National Control Centre

5 months ago

Etobicoke, Canada Purolator Full time

**It’s not a package. It’s a promise®.**:
As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? **The journey starts with you**. The places we go, the elements we brave, the promises we deliver -** it’s all possible because of our people**. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, **we go there** for you too.

The NCC Manager acts as operational lead and coach to a group of clerical professionals and supports the NCC operations through administrative services, active involvement, and team support. The Manager will be responsible for long
- and short-range planning, analyzing, and resolving network issues, facilitating crisis response, and managing real-time network performance monitoring to the organization along with assisting the overall network operations.

**Responsibilities**
- Responsible for day-to-day administrative activities, scheduling, and ensuring NCC coordinators are performing their duties as required.
- Directly supervises a group of 8-10 clerical professionals, and 1 supervisor by developing job descriptions and assigning duties.
- Formulates performance standards, conducts evaluations, coaches, and mentors supervisor/co-ordinators
- Facilitate compliance to processes: TMS and Case Management and Identify improvement/development opportunities
- Administer Crisis Management activities as necessary and provide visibility and reporting to senior management
- Liaison with 40+ external transport suppliers and Holiday Planning
- Coordinate activities and planning with internal departments including Linehaul, GTT, GTM, Field Ops, Air Ops, Hubs, Purolator International, Purolator Logistics, Purolator Freight, and GOC partners such as SCI and CPC
- Work with HR staff to recruit, interview, select, hire, and employ staff and participate in full new employee onboarding
- Balance trailers within the network via the tools available (SAP TM)
- Reposition trailers requiring maintenance within the network
- Comply and follow policies and procedures
- Develop and promote an NCC department that emphasizes quality, continuous improvement, and high performance.
- Assist in the planning and implementation of systems that improve the efficiency of business processes and procedures
- Initiate escalation and reporting for operational challenges **Qualifications**
- Completion of High School Plus an Additional Work-Related Program Up to One Academic Year of Duration, Course, or courses specific to an occupational area, often courses result in a certificate in an occupational specialty
- Experience managing an operations call center environment and must be knowledgeable in transportation practices and an understanding of Purolator’s network.
- Over 2 years and including 3 years (often progressive experience)
- Must be knowledgeable in transportation practices and an understanding of Purolator’s network
- Front line operations experience and network project initiatives are also important experiences for the role.
- Ability to make quick decisions that impact network operations from decisions on transportation connectivity to decisions on cost and service.
- Strong leadership skills
- Must influence the successful connectivity of ad hoc movements.** POSTING DETAILS**
**Location**:375 - Etobicoke
**Working Conditions**: Warehouse Environment

**Posting Number: 63116**
- Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs._

At Purolator, every day is an opportunity for our employees to connect with one another and with our customers to help make a positive impact in the communities where we live, work and play.

  • National Control Tower

    5 months ago

    Etobicoke, Canada Purolator Full time

    **Posting Date**: **Posting Number: 62743** **Work Location Type: Onsite** **Job Code**: 412 **Location**: Etobicoke **Reports to**: National Control Tower Manager **It’s not a package. It’s a promise®.**: As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60...

  • National Control Tower Specialist

    5 months ago

    Etobicoke, Canada Purolator Full time

    **Posting Date**: **Posting Number: 63494** **Work Location Type: Onsite** **Job Code**: 412 **Location**: Etobicoke **Reports to**: National Control Tower Manager **It’s not a package. It’s a promise®.**: As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60...

  • Supervisor, Child Development Centre

    5 months ago

    Etobicoke, Canada Jean Tweed Treatment Centre Full time

    **Supervisor, Child Development Centre** **1 year Full-Time, Temporary Contract, covering for Maternity Leave. Please note, the contract may end early depending on backfill needs.** - **Location: 215 Evans Avenue, Toronto, ON, M8Z 1J5**_ - **Hours of Work: 37.5 hours per week**_ - **Rate of Pay: $60,000 - $65,000**_ - **Deadline to Apply: When position is...

  • Office Manager at The Jean Tweed Centre

    6 months ago

    Etobicoke, Canada The Jean Tweed Centre Full time

    Organized - Decisive - Proactive **Office Manager at The Jean Tweed Centre** Reporting to the Director of People and Culture, the Manager, Administration Services is an extension of the Leadership Team and is responsible for the day-to-day office operations and administration of The Jean Tweed Centre. The Manager, Administration Services will lead the...

  • National Client Care Specialist

    5 months ago

    Etobicoke, Canada Brinks Full time

    **Position Title**: National Client Care Specialist **Reports to**: Sr. Manager, Customer Care **Location**: 95 Browns Line, Etobicoke **Position Overview** The National Client Care Specialist must have a strong Customer First attitude and will be responsible to liaise with both external and internal customers. They will engage with customers on a...

  • Child-care Centre Administrator

    5 months ago

    Etobicoke, Canada Gold Circle Early Childhood Daycare Centre Full time

    Work Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: College/CEGEP - Experience: 5 years or more **Work setting**: - Child care centre **Tasks**: - Hire and provide training for professional and non-professional staff - Direct and advise professional and non-professional staff - Establish administrative procedures - Manage...

  • National Power Engineering Manager

    1 month ago

    Etobicoke, Canada WSP Full time

    Job OpportunityThe National Power team at WSP is seeking an experienced engineer to fill the role of National Engineering Manager. This position will play a key part in supporting the growth of our Power market services.Key ResponsibilitiesLead the development and implementation of engineering strategies to support business growthCollaborate with...

  • National Warehouse Manager

    3 months ago

    Etobicoke, Canada Lactalis Canada Full time

    **Job Title**: Manager, National Warehousing **Location**: Position available at one of these three locations**:Toronto, Mississauga (DC) or Calgary** **About Us**: Welcome to Lactalis Canada - where we take pride in being recognized as one of Forbes' 2022 top employers! Our journey revolves around enhancing the lives of Canadians through a rich variety of...

  • Gestionnaire National(e) de l'Ingénierie, Énergie/National Engineering Manager, Power

    2 months ago

    Etobicoke, Canada WSP Full time

    Job DescriptionThe Opportunity:Our National Power team is seeking an experienced engineer to serve as the National Engineering Manager. WSP services in the Power market are in growing demand and the leadership team is looking to add this new senior leadership position to help support our project del

  • National Program Development Manager

    5 months ago

    Etobicoke, Canada Meridian OneCap Credit Corporation Full time

    **_At Meridian_**_ _**_our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are_**_._** The National Account Program Manager is responsible for assisting the group with achieving its established targets. The...

  • Ipac Leader Rpn

    5 months ago

    Etobicoke, Canada Eatonville Care Centre Full time

    Do you have a passion for making a difference? Making every moment matter is about improving all the things that make life enjoyable. Things like making someone feel better, making connections with them or for them with other residents, showing them a new song or even just giving them something to look forward to. At Eatonville Care Centre, we are...

  • Barista -woodbine Centre

    6 months ago

    Etobicoke, Canada Real Fruit Bubble Tea Full time

    Location: Woodbine Centre - **Are you passionate about bubble tea businesses?**_ - **Are you someone who always thrives to grow and accomplish more?**_ - **If yes, join us today!**_ - **If not now, when?**_ - **If not me, who?**_ Founded in Toronto, Real Fruit Bubble Tea has been committed to making fresh fruit drinks healthy and accessible for anyone to...

  • Barista -woodbine Centre

    5 months ago

    Etobicoke, Canada Real Fruit Bubble Tea Full time

    Location: Woodbine Centre - **Are you passionate about bubble tea businesses?**_ - **Are you someone who always thrives to grow and accomplish more?**_ - **If yes, join us today!**_ - **If not now, when?**_ - **If not me, who?**_ Founded in Toronto, Real Fruit Bubble Tea has been committed to making fresh fruit drinks healthy and accessible for anyone to...

  • Barista -woodbine Centre

    6 months ago

    Etobicoke, Canada Real Fruit Bubble Tea Full time

    Location: Woodbine Centre - **Are you passionate about bubble tea businesses?**_ - **Are you someone who always thrives to grow and accomplish more?**_ - **If yes, join us today!**_ - **If not now, when?**_ - **If not me, who?**_ Founded in Toronto, Real Fruit Bubble Tea has been committed to making fresh fruit drinks healthy and accessible for anyone to...

  • National Depot Facilities Leader

    2 weeks ago

    Etobicoke, Canada Wonderbrands Full time

    Job Posting: Ready For a Tasty New Challenge? **Overview** The National Depot Facilities Leader, is the main point of contact to oversee our national network of Depots. This person will oversee, drive and deliver strong results in various depot programs and services. Responsible for directing a team of coordinators to ensure timely execution of...

  • National Account Manager

    5 months ago

    Etobicoke, Canada HD Supply Full time

    HD Supply, a Home Depot company, is hiring! Join our world-class Sales Team in a National Accounts Manager role. You will drive growth within our Multi-family vertical, managing a growing 35+ accounts valued at $10-12 mil. The role is responsible for growing all of our product categories within the account base, including support our field sales team with...

  • Hub Control Room Coordinator

    6 months ago

    Etobicoke, Canada Purolator Full time

    **Posting Date**: **Posting Number: 63607** **Work Location Type**: **Job Code**: 151 **Location**: Etobicoke **Reports to**: Section Manager **It’s not a package. It’s a promise®.**: As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the...

  • Hub Control Room Coordinator

    5 months ago

    Etobicoke, Canada Purolator Full time

    **It’s not a package. It’s a promise®.**: As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? **The journey starts with you**. The places we go, the elements we brave, the promises we deliver - **it’s all possible because...

  • Hub Control Room Coordinator

    5 months ago

    Etobicoke, Canada Purolator Full time

    It’s not a package. It’s a promise®. As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? **The journey starts with you**. The places we go, the elements we brave, the promises we deliver - **it’s all possible because of...

  • Manager, Financial Reporting and Internal Controls

    6 months ago

    Etobicoke, Canada Lactalis Canada Full time

    **Job Title**: Manager, Financial Reporting and Internal Controls **Location**: Greater Toronto Area **About Us**: Welcome to Lactalis Canada - where we take pride in being recognized as one of Forbes' 2022 top employers! Our journey revolves around enhancing the lives of Canadians through a rich variety of dairy delights, including some of Canadian’s...