Project Manager
5 months ago
About
The Role
What you'll be doing
- Managing IT projects and efforts with internal and external technical specialists, vendors, purchasers, and other cross-functional departments
- Ability to establish and foster relationships with key clients and decision makers
- Overseeing client service requests to ensure client satisfaction with technology services and identifying potential value-add opportunities
- Problem solving and proposing solutions to meet a client’s short and long term IT needs
- Presenting IT Infrastructure Assessments/IT proposals during client review meetings
- Prospecting new clients and generating referrals from existing business accounts
- Creating Master Service Agreements and Service Level Agreements with individual clients and conducting annual agreements reviews
- Maintain and develop a high level of knowledge of new technology and the Venture’s service offerings
- Attending various internal and external sales training sessions
- Identifying opportunities to improve client IT infrastructure or systems and cross-sell
- Performs other tasks based on management requirements and instructions
What are the requirements
- 2 years of related project management and/or sales experience
- Proven results in meeting project delivery deadlines or sales targets
- Proven ability to foster relationships with clients or key decision makers
- Ability to communicate effectively with internal teams to facilitate current and future business requirements
- Experience working in the technology industry
- Excellent communication, oral presentation, and written skills
- Strong knowledge of Managed IT services and solutions
- Experience in selling within a face paced environment
- Experience working with a CRM tool (ie. Salesforce, ConnectWise) is an asset
What's in it for you
- The opportunity - we're a growing company on a mission to make IT seamless, constantly looking for ways to innovate
- Competitive salary - base salary, group RRSP, and profit sharing plan
- Learning and development - chance to wear multiple hats and develop your technical skills working with clients from various industries (finance, legal, advisory, retail etc.)
- Comprehensive benefits - health, dental, and vision
- Flexibility - flexible work schedule to balance personal and work life
- Work and play - work with veteran IT professionals in a fun office
- Snack pantry - our kitchen is always filled
What we value
- Entrepreneurs - we are self-starters and people who enjoy challenges
- Learners and teachers - we are teachers by nature but never stop learning - we provide financial support for our team to take on learning courses and position our team for long-term success
- Technology enthusiasts - we get paid to geek out on the latest products, updates and releases for our client partners
- Work-life balance - we understand the demands outside of work and are adaptable in helping you balance personal life and work with flexible schedules
- Coworkers are family - we are second generation owners that believe work truly is our second home. We try to foster an environment of openness and shared responsibility by giving back to our team through a profit-sharing plan and investing in our team's personal development
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