Field Manager

5 months ago

Oakville, Canada Hayward Industries Full time

Hayward Holdings Inc. (NYSE "HAYW") is the largest manufacturer of residential swimming pool equipment in the world, with a significant presence in the commercial pool market that is continuously growing. Hayward designs, manufactures, and markets a full line of residential and commercial pool and spa equipment including pumps, filters, heating, cleaners, salt chlorinators, automation, lighting, safety, flow control, and energy solutions at our company-owned facilities. Headquartered in Charlotte, North Carolina, Hayward also has facilities in Tennessee, Arizona, and Rhode Island as well as Canada, Spain, France, Australia, and China.

You will be responsible for managing, supporting and training ‘Hayward Authorized Service Centers’ within your defined territory. You will also be responsible for recruitment of new service centers when required to support Hayward customers in your territory. You will be responsible for all managerial aspects of contracted service partners and as a liaison between the customer and the service partner. Additional responsibilities include training and support for distributor and retail customers, working in concert with the sales team.

What we're looking for....
- Current knowledge of local building codes involving pool equipment installations.
- At least 3-5 years of technical field management experience, including hands-on field technical service experience.
- Experience in the pool and related industry network is preferred.
- Excellent communication skills (verbal & written), interpersonal skills, and a strong knowledge of Windows based PC skills.
- An independent self-starter who can handle all aspects of field service management and is detailed oriented & organized.
- Bachelor’s degree is preferred.

Hayward’s core values of Hope, Respect, Dedication, Collaboration and Innovation are at the centre of who we are and what we do.

As an equal opportunity employer, we remain dedicated to sustaining an experienced workforce that reflects Hayward's commitment to recognizing everyone's contributions, respect of everyone's dignity, unique experience and potentials.

Hayward will not condone or tolerate any acts of discrimination or harassment under any of the grounds protected under human rights legislation. This commitment extends to the hiring process and throughout the course of employment.

**Hayward’s Diversity Statement**

As part of our hiring process, you may be asked to complete demographic survey. This survey is voluntary and any information provided shall remain anonymous and confidential, only being used for the purpose of workforce reporting.

**Hayward’s Accessibility Statement**

Pay: $65,000.00-$75,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Life insurance
- Paid time off
- Vision care

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Oakville, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Microsoft Office: 1 year (preferred)
- Retail management: 1 year (preferred)

**Language**:

- French (preferred)

Licence/Certification:

- Driving Licence (preferred)

Shift availability:

- Day Shift (preferred)

Work Location: In person

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