See more Collapse

Business Operations Analyst

2 months ago


Toronto, Canada MEDCAN Full time

About Us:
Established over 30 years ago, Medcan is a global leader in assessing clients' overall well-being and inspiring them to live well. Medcan has a comprehensive range of diagnostic assessments, which, in combination with innovative programs tailored to specific needs, are designed to successfully reach improved health outcomes.

Over 80 physicians and specialists, alongside a broad roster of complementary health care disciplines, provide health and lifestyle management services on site and by video consult for individuals, families and organizations. Our team of 700+ staff see clients virtually and physically from our downtown Toronto and Oakville clinics.

The Role:
Medcan is looking for an experienced Business Operations Analyst who will support our Patient Support Center (PSC) - a team dedicated to referral and results management, processing medical request forms, and providing client support. The main responsibility of this individual will be to support business transformation through process improvement and automation of the PSC to enhance client experience. Reporting directly to VP of Business Operations & Transformation, this role will be working closely with a cross-functional team to coordinate, document, analyze and execute tasks for various defined projects. A strong process oriented and analytical individual with the ability to handle multiple tasks in a cross-functional, fast-paced environment will succeed in this role.

**Responsibilities**:

- Manage the end-to-end completion of assigned activities and initiatives designed to ensure business processes are optimized while risks are appropriately mitigated and are in alignment with established policies and guidelines, including the maintenance of the supporting procedures and communication of changes
- Provide recommendations to management, feedback, and opinions to resolve problems and strengthen the client and employee experience across business processes
- Engage appropriate stakeholders to identify and manage the required outcomes of projects for the business
- Work with the Digital Transformation team and business units to triage and validate the business requests
- Partner with the Digital Transformation team, develop business process training and documentation
- Create and manage KPI reports to ensure compliance of set processes
- Enhance and seek continuous improvement of reporting on business performance
- Support the documenting of existing process and assist with implementing change requirements across the business
- Provide timely responses and solutions on day-to-day ADHOC business requirements

Qualifications / Requirements
- 3 - 5 years of previous experience as a Business Operations Analyst
- Strong work ethic and commitment to excellence, with the ability to independently work effectively under pressure and meet tight deadlines
- Strong analytical background, including the ability to break down and work through complex problems in a structured manner, using both quantitative and qualitative methods, strong critical, clear-thinking and problem-solving abilities
- Detail-oriented and highly organized, with the ability to prioritize multiple tasks and projects simultaneously with mínimal guidance
- Proven experience working effectively with senior leadership teams and cross-functional teams, including business development, product, engineering, and others
- Flexible team-player who can use drive, creativity, and initiative to move the organization forward
- Excellent communication skills, with the ability to effectively summarize complex data and technical information for non-technical stakeholders
- Bachelor’s degree or higher from a reputable university (or equivalent work experience)

This is full time role scheduled from Monday to Friday. This is a hybrid position with both on-site and remote based workdays. This role is expected to work on site 2 days a week.

Our Benefits:
Medcan’s philosophy of Live Well, For Life applies not only to our clients, but also our valued staff members. We provide paid Wellness Days along with a variety of programs to help our employees manage their mental and physical well-being. We offer special employee rates on fitness sessions, in-house specialty services, and a complimentary membership to our clinic to name a few.

This position comes with an attractive total compensation package including a competitive compensation model, a comprehensive benefits plan, RRSP matching, and a genuine opportunity to grow. We offer hybrid/flexible work arrangements to help Medcanners balance their work and personal or family needs.

We also have employee perks to continue to help our staff Live Well, For Life. This includes complimentary group fitness sessions as well as an on-site healthy lunch program provided by our own food and catering brand, Nourish. We also provide interactive webinars hosted by our in-house experts focused on Eat, Move, Think. Our enhanced benefits package is just one of the


We have other current jobs related to this field that you can find below


  • Toronto, Canada Isaac Operations Full time

    **Who we are.**: While technically we’re an operational consultancy, we don’t like to call ourselves consultants. We’re a collection of engineers, innovators and creators who work with companies across industries to simplify the complex, realize untapped potential, and uncover opportunities. We know that our people are our superpower and loving your...


  • Toronto, Canada Worthland Consulting Inc. Full time

    Worthland Consulting Inc. is Canada's premier quality HR Agency focusing on web3, cryptocurrency and blockchain industries, ensuring the best people are placed with the right jobs. Worthland is hiring a **Business Operations Analyst** position for one of our clients, an infrastructure and liquidity provider that enables institutional and enterprise use...


  • Old Toronto, Canada Arrow Financial Business Full time

    #HiringImmediately hashtag#contractjobs //CANADA //Toronto , ON. Please share Your resumes to Amarjeet.kumar@akkodisgroup.com Position:-Business Analyst – IT – 3 Location:-Toronto, ON Job Type:- Contract Candidate Requirements/Must Have Skills: • 5-7 years experience as BA -preferably in an IT environment • 3-5 years combined SAP SuccessFactors...


  • Old Toronto, Canada Arrow Financial Business Full time

    #HiringImmediately hashtag#contractjobs //CANADA //Toronto , ON. Please share Your resumes to Amarjeet.kumar@akkodisgroup.com Position:-Business Analyst – IT – 3 Location:-Toronto, ON Job Type:- Contract Candidate Requirements/Must Have Skills: • 5-7 years experience as BA -preferably in an IT environment • 3-5 years combined SAP SuccessFactors...


  • Toronto, Canada Saturn Logistics Full time

    **Operational Business Analyst** Looking for an exciting and challenging opportunity to put your analytical and problem-solving skills to work? Join our team as an Operational Business Analyst at DHL! In this dynamic role, you'll play a key role in all operating activities, including customer demand/volume planning, warehouse productivity, labor...


  • Toronto, Canada Saturn Logistics Full time

    **Operational Business Analyst** Looking for an exciting and challenging opportunity to put your analytical and problem-solving skills to work? Join our team as an Operational Business Analyst at DHL! In this dynamic role, you'll play a key role in all operating activities, including customer demand/volume planning, warehouse productivity, labor...


  • Toronto, Canada Toronto Business Development Centre Full time

    Business Development Analyst **Scope** The Business Development Analyst will play a crucial role in identifying and engaging high-growth entrepreneurs interested in expanding globally, primarily focusing on promoting TBDC & BHive SUV programs. **Key Responsibilities** Strategic Development & Execution: 2. Ensure alignment of lead generation efforts with...


  • Toronto, Canada Scotiabank Full time

    Requisition ID: 164888 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **Business Analyst, Business Planning and Operations, 1832 Asset Management** **The Business Analyst, Business Planning and Operations will act as a key contributor to the 1832 Asset Management business, reporting to the Director,...


  • Toronto, Canada Dawn InfoTek Inc. Full time

    Dawn InfoTek Inc. is a professional IT consulting team that partners with major financial institutions, investment firms and government sectors. We have been dedicated to delivering cutting-edge consulting services and recruiting all levels of IT positions for our clients. **We are currently seeking competent individuals to fulfill the role of Operations...


  • Toronto, Canada Moya Financial Full time

    **Moya Financial Credit Union Limited (“Moya”)** is hiring for a **Business Operations Analyst**. Details of the position are as follows: **Number of Available Position(s)**: One **Terms of Employment**: Permanent, Full-time (35 hours per week) **Wage**:$36.62 per hour **Benefits**:Extended medical & dental **Language of work**: English **Work...

  • Business Analyst

    1 week ago


    Greater Toronto Area, Canada S2H Business Information Systems Full time

    **We and our customers are successful because**: - D2R-Collect are **Focused** on collecting - With higher success rates and fewer calls - D2R-Collect are easy to implement - A SaaS Application with no requirement for hardware or software installation - Simple to understand and use - Adaptable to our customers - and their clients' business practices -...

  • Business Analyst

    4 weeks ago


    Toronto, Canada Procom Full time

    Senior Business Analyst On behalf of our client in the Banking Sector, PROCOM is looking for a Senior Business Analyst. Senior Business Analyst - Job DescriptionSeeking a Senior Analyst to perform testing for a Front Office system migration project in the Fixed Income Settlement Operations spaceThe role involves collaborating with project teams,...


  • Toronto, Ontario, Canada myGwork - LGBTQ+ Business Community Full time

    Capco offers a unique and positive work environment, where professionals in business and technology are not just consultants, but active participants in the global financial services industry. Employees are encouraged to bring intellect, innovation, experience, and teamwork to the table. Capco is dedicated to supporting world-class clients in Banking,...

  • Business Analyst

    5 days ago


    Toronto, Canada Tri-global Full time

    **OPERATIONS BUSINESS ANALYST** **Requisition #**:R24-3021 (RQ07270) **Location**:Hybrid (Toronto, ON - 3 days onsite/2 days remote per week) **Engagement Type**:Contract **Number of Resources required**: 1 **Term**:2024-04-15 to 2025-03-31 with two 3 month extensions available **Rate (Per Day)**:Up to $466 per diem / Commensurate with related...


  • Toronto, Canada MEDCAN Full time

    About Us: Established over 30 years ago, Medcan is a global leader in assessing clients' overall well-being and inspiring them to live well. Medcan has a comprehensive range of diagnostic assessments, which, in combination with innovative programs tailored to specific needs, are designed to successfully reach improved health outcomes. Over 80 physicians and...


  • Toronto, Ontario, Canada Moya Financial Full time

    Moya Financial Credit Union Limited ("Moya") is hiring for a Business Operations Analyst.Details of the position are as follows:Number of Available Position(s): OneTerms of Employment: Permanent, Full-time (35 hours per week)Wage:$36.62 per hourBenefits:Extended medical & dentalLanguage of work: EnglishWork Location: 725 Browns Line, Toronto, ON M8W...

  • Business Analyst

    5 days ago


    Toronto, Ontario, Canada Procom Full time

    Business Analyst - Income Reporting (ION MMI Anvil and Broadridge)Business Analyst - Income Reporting (ION MMI Anvil and Broadridge) Job DescriptionIncome reporting profit and loss reporting and balance sheet management.The initiative is to deliver metrics and assist with the resolution of cash breaks Liaising with GWO on the investigation of cash breaks...


  • Toronto, Canada Legal Aid Ontario Full time

    Union: OPSEU - PO - Job Number: J1222-0939 - Job Title: Operational Business Analyst - Job Type: Temporary Full Time - Contract Duration: 12 months - City, Province, Country: Toronto, Ontario, Canada - Job Location: Toronto - Job Category: Business Analysis - Job Classification: FP7 - Open Positions: 2 - Posting Date: January 13, 2023 - Closing Date: January...


  • Toronto, Ontario, Canada CB Canada Full time

    Senior Business Analyst - Operational Risk - Archer On behalf of our client in the Banking Sector, PROCOM is looking for a Senior Business Analyst - Operational Risk - Archer. Senior Business Analyst - Operational Risk - Archer – Job Description Team is responsible for the definition of Operational risk technology and data strategy as well as for the...


  • Toronto, Canada CB Canada Full time

    Senior Business Analyst - Operational Risk - Archer On behalf of our client in the Banking Sector, PROCOM is looking for a Senior Business Analyst - Operational Risk - Archer. Senior Business Analyst - Operational Risk - Archer – Job Description Team is responsible for the definition of Operational risk technology and data strategy as well as for the...