User Support Technician

**JOB REQUIREMENTS**: **Education**: - College/CEGEP **Experience**: - 3 years to less than 5 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide...

Education: College/CEGEP - Experience: 3 years to less than 5 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...

**JOB REQUIREMENTS**: **Education**: - College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years **Experience**: - Will train **Work setting**: - Telecommunications industry **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems...

Education: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a...

Education: Expérience: EducationSecondary (high) school graduation certificateTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and...

Education: College/CEGEPExperience: 7 months to less than 1 yearTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsCollect, organize and maintain a problems and solutions log for use by other technical support analystsProvide business systems, network and...

Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 32 to 40 hours per week - Education: - Expérience: **Education**: - College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years **Work setting**: - Relocation costs not covered by employer - Consulting firm **Tasks**: - Respond to users...

Education: Expérience: EducationCollege/CEGEPTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsCollect, organize and maintain a problems and solutions log for use by other technical support analystsProvide business systems, network and Internet support...

Education: College/CEGEPExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesParticipate in the redesign of applications and other...

Education: Expérience: EducationCollege/CEGEPTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesParticipate in the redesign of applications and other softwareProvide business...

Work Term: PermanentWork Language: EnglishHours: 32 to 40 hours per weekEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: 1 year to less than 2 yearsWork settingRelocation costs not covered by employerConsulting firmTasksRespond to users experiencing difficulties with computerConsult user...

Durée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 32 to 40 hours per weekEducation: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsWork settingRelocation costs not covered by employerConsulting firmTasksRespond to users experiencing difficulties with...

Education: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerSupervise other technical support workers in this groupProvide business systems, network and Internet support to users in response to identified difficultiesSet up equipment for employee use, performing...

Education: Expérience: EducationSecondary (high) school graduation certificateTasksRespond to users experiencing difficulties with computerSupervise other technical support workers in this groupProvide business systems, network and Internet support to users in response to identified difficultiesSet up equipment for employee use, performing or ensuring...

Work Term: PermanentWork Language: EnglishHours: 30 to 40 hours per weekEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: 1 year to less than 2 years or equivalent experienceTasksGive access to computer networksRespond to users experiencing difficulties with computerConsult user guides,...

Durée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 30 to 40 hours per weekEducation: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experienceTasksGive access to computer networksRespond to users experiencing difficulties with computerConsult user...

Education: College/CEGEP - Experience: 1 to less than 7 months - or equivalent experience **Tasks**: - Supervise technical staff - Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment - Evaluate and install computer hardware, networking...

Durée de l'emploi: TemporaireLangue de travail: AnglaisHeures de travail: 35 hours per weekEducation: Expérience: EducationCollege/CEGEPInformation technologyWork settingHelp deskOffice buildingTasksRespond to users experiencing difficulties with computerProvide advice and training to users in response to identified difficultiesProvide business systems,...

Work Term: TemporaryWork Language: EnglishHours: 35 hours per weekEducation: College/CEGEPExperience: 7 months to less than 1 yearInformation technologyWork settingHelp deskOffice buildingTasksRespond to users experiencing difficulties with computerProvide advice and training to users in response to identified difficultiesProvide business systems, network...

**JOB REQUIREMENTS**: **Education**: - College/CEGEP **Experience**: - 1 year to less than 2 years **Work setting**: - Willing to relocate **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to...