Bilingual Credit

2 weeks ago

Toronto, Canada Kohl & Frisch Limited Full time

Primary Role
The Bilingual Credit & Collection Specialist will be responsible for the day-to-day collections, reconciliations, order release, and other administrative work and reporting. This position reports to the Credit & Collections Manager.

Major Responsibilities
+ Collection of receivables and managing customer accounts including consistent monitoring and proactive follow-up on delinquent accounts
+ Maintain positive customer relationships
+ Review and release orders on credit hold
+ Regular account reconciliation to allow for an accurate status
+ Prepare opening order documents for approval
+ Daily drop shipments approvals
+ CIA accounts - allocation of past month invoices
+ Sales of Quebec accounts
+ Maintain accurate and updated collection notes in system
+ Weekly refund processing
+ Reply to credit references
+ Provide bi-weekly collection estimates
+ Assist Customer Service and Sales personnel with questions and concerns in a timely manner
+ Work closely with other AR team members and managers to respond to credit and collection concerns with existing and potential customers
+ Utilize various reports to assist with collection efforts
+ Assist with other accounting and administrative duties as assigned

Education and Experience
+ Degree or diploma in finance, accounting, or business administration, or relevant experience
+ 3+ years of experience in credit and collections management, preferably in a pharmaceutical or healthcare environment
+ CCP Designation an asset

**Qualifications**:
+ Strong knowledge of credit policies, procedures, and practices
+ Fluency in both French and English is required
+ Excellent communication, negotiation, and problem-solving skills
+ Excellent organizational and time management skills
+ Strong analytical and reporting skills
+ Attention to detail
+ Experience with ERP systems and accounting software is preferred
+ Strong Microsoft Office skills

How to Apply

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