Customer Experience Associate

1 month ago

Whitby, Canada TD Bank Full time

**Work Location**:
Whitby, Ontario, Canada

**Hours**:
15

**Line of Business**:
Personal & Commercial Banking

**Pay Details**:
$44,000 - $55,400 CAD

**Department Overview**:
At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

**In this role, you will**:

- Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
- Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
- Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
- Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
- Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
- Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

**Job Requirements**:

- High School diploma and/or 1+ years of relevant experience
- Undergraduate degree or equivalent is an asset.
- Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
- Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
- A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
- A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

**Who We Are**:
TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. We are growth-oriented, people-focused, and community-minded. As a team, we work to deliver value for our clients every day.

**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

**Additional Information**:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

**Colleague Development**
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we’re committed to helping you identify opportunities that support your goals.

**Training & Onboarding**
We will provide train

  • Customer Experience Associate

    2 months ago

    Whitby, Canada TD Bank Full time

    **Work Location**: Whitby, Ontario, Canada **Hours**: 15 **Line of Business**: Personal & Commercial Banking **Pay Details**: $21.50 - $27.05 CAD **Department Overview**: At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service...

  • Customer Experience Associate Temp- Whitby Main

    7 months ago

    Whitby, Canada Scotiabank Full time

    Requisition ID: 181831 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Customer Service Sales Associate

    6 months ago

    Whitby, Canada Invitica Solutions Full time

    Invitica Solutions specializes in client acquisition and business development for brands with a strong commitment with a passion for providing exceptional products and services. The Invitica Solutions team shares a passion for giving back; both to our fellow teammates and to our community. Our team enjoys problem-solving and to continue our efforts in the...

  • Customer Service Sales Associate

    6 months ago

    Whitby, Canada Invitica Solutions Full time

    Invitica Solutions specializes in client acquisition and business development for brands with a strong commitment with a passion for providing exceptional products and services. The Invitica Solutions team shares a passion for giving back; both to our fellow teammates and to our community. Our team enjoys problem-solving and to continue our efforts in the...

  • Customer Service Sales Associate

    6 months ago

    Whitby, Canada Invitica Solutions Full time

    Invitica Solutions specializes in client acquisition and business development for brands with a strong commitment with a passion for providing exceptional products and services. The Invitica Solutions team shares a passion for giving back; both to our fellow teammates and to our community. Our team enjoys problem-solving and to continue our efforts in the...

  • Customer Service Sales Associate

    4 months ago

    Whitby, Canada Invitica Solutions Full time

    Invitica Solutions specializes in client acquisition and business development for brands with a strong commitment with a passion for providing exceptional products and services. The Invitica Solutions team shares a passion for giving back; both to our fellow teammates and to our community. Our team enjoys problem-solving and to continue our efforts in the...

  • Customer Service Sales Associate

    6 months ago

    Whitby, Canada Invitica Solutions Full time

    Invitica Solutions specializes in client acquisition and business development for brands with a strong commitment with a passion for providing exceptional products and services. The Invitica Solutions team shares a passion for giving back; both to our fellow teammates and to our community. Our team enjoys problem-solving and to continue our efforts in the...

  • Customer Service Sales Associate

    6 months ago

    Whitby, Canada Invitica Solutions Full time

    Invitica Solutions specializes in client acquisition and business development for brands with a strong commitment with a passion for providing exceptional products and services. The Invitica Solutions team shares a passion for giving back; both to our fellow teammates and to our community. Our team enjoys problem-solving and to continue our efforts in the...

  • Customer Service Associate

    5 months ago

    Whitby, Canada Savers Value Village Full time

    Description Job Title: Customer Service AssociateWho we are:As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used,...

  • Customer Service Associate

    7 months ago

    Whitby, Canada Savers Full time

    Description Position at Value Village Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply...

  • Omni Customer Fulfillment Associate

    6 months ago

    Whitby, Canada Walmart Canada Full time

    **Position Summary... **:Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...

  • Omni Customer Fulfillment Associate

    6 months ago

    Whitby, Canada Walmart Canada Full time

    **Position Summary... **:Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...

  • Guest Experience Associate

    6 months ago

    Whitby, Canada Thermëa spa village | Whitby Full time

    Guest Experience Associate at Thermëa spa village Whitby We have taken the spa experience and transformed it into a wellness village. Thermëa spa village is familiar, feels like home, and allows its guests to escape the hectic pace of modern life. Our spa village is the first of its kind, with state-of-the-art installations and, at its core, buildings...

  • Guest Experience Associate

    6 months ago

    Whitby, Canada Thermëa spa village | Whitby Full time

    **Guest Experience Associate** We have taken the spa experience and transformed it into a wellness village. Thermëa spa village is familiar, feels like home, and allows its guests to escape the hectic pace of modern life. Our spa village is the first of its kind, with state-of-the-art installations and, at its core, buildings reminiscent of a distant past...

  • Guest Experience Associate

    3 months ago

    Whitby, Canada Thermëa spa village | Whitby Full time

    Guest Experience Associate at Thermëa spa village We have taken the spa experience and transformed it into a wellness village. Thermëa spa village is familiar, feels like home, and allows its guests to escape the hectic pace of modern life. Our spa village is the first of its kind, with state-of-the-art installations and, at its core, buildings...

  • Customer Service/sales Associate

    1 month ago

    Whitby, Canada Invitica Solutions Full time

    Invitica Solutions is a Promotional Advertising and Business Development Company located in the heart of Whitby. Our teams main priority is to create more demand for our clients’ products and services. We use a strategic, data-driven approach to develop a memorable brand experience for our clients’ target audience. We take the time to understand the...

  • Customer Service/sales Associate

    4 days ago

    Whitby, Canada Invitica Solutions Full time

    Invitica Solutions is a Promotional Advertising and Business Development Company located in the heart of Whitby. Our teams main priority is to create more demand for our clients’ products and services. We use a strategic, data-driven approach to develop a memorable brand experience for our clients’ target audience. We take the time to understand the...

  • Customer Service Associate

    6 months ago

    Whitby, Canada Jiffyshirts Full time

    Hi! We're JiffyShirts. We launched over a decade ago with a simple mission: use tech to combine an unparalleled level of customer service with the fastest delivery in the promotional product blank apparel industry. We're more than a T-Shirt company; we're a support system for the creator & crafter economy, home hobbyist, and more. Today, we help millions of...

  • Customer Experience Manager

    6 months ago

    Whitby, Canada Michaels Full time

    Store - TOR-WHITBY, ONDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating...

  • Customer Service Associate

    7 months ago

    Whitby, Canada Jiffy Full time

    Hi! We’re JiffyShirts. We launched over a decade ago with a simple mission: use tech to combine an unparalleled level of customer service with the fastest delivery in the promotional product blank apparel industry. We’re more than a T-Shirt company; we’re a support system for the creator & crafter economy, home hobbyist, and more. Today, we help...