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Customer Relations Coordinator

4 months ago

Fredericton, Canada Go-Go Group Inc. Full time

**Go-Go Group Inc. is hiring a FULL-TIME Customer Relations Coordinator**

Go-Go Group Inc is proud to be among New Brunswick's largest private childcare providers. The company, which operates as Go-Go After School & Go-Go Preschool, Go-Go Events, and Go-Go Gymnastics, is an innovative childcare program initiative that focuses on quality programming, exploring the interests and passions of each child in our care and safety for all. Go-Go childcare programs currently operate out of 17 locations across New Brunswick servicing 850+ children/day. We have a strong team; 130+ team members, that help us to create our dream of being the best childcare organization in our province. We are passionate about what we do; and committed to quality in all aspects.

Additional duties include selling all Go-Go Group Inc. events, services, and programs, customer service, data entry, filing, relaying messages and documents and all other related tasks as assigned.

**This is a full-time, 8-hour shift position at 40 hours a week, **9:00am - 5:30pm, Monday to Friday at our head office: 80 Two Nations Crossing, Fredericton.

**Salary Range: $40,000.00-$50,000.00 per year dependent on prior work experience including health & dental medical benefits and starting with 2 weeks paid vacation.**

**Essential Skills**:

- **Superior communication skills both written & verbal**: Able to listen carefully and respond accordingly, able to explain problems precisely and concisely to colleagues, external suppliers, parents, and children. Speak and write clearly and professionally with both internal and external clients.
- **Strong sense of responsibility and accountability**: Ability to correct mistakes ASAP, ability to cooperate on tasks as needed, able to take direction, have a keen sense of follow-up and follow through.
- **Charismatic and organizational skills**: likable personality while representing Go-Go to community stakeholders while being able to deliver tasks on time.
- **Problem solving skills**: experimental skills with positive attitude and energy.
- **Culture**: share Go-Go’s philosophy of treating everyone with respect and dignity.

**Qualifications / Requirements**:

- Experience in a fast-paced customer service environment.
- Minimum 1-3 years of experience in a customer services or administrative role.
- Proven track record in a similar position.
- College or University degree in related field or equivalent is considered an asset.
- 1-year sales experience an asset, but not required.
- Workplace First Aid with CPR C and AED certification.
- Criminal Record Check with Vulnerable Sector clearance.
- Social Development Check.

**If this opportunity is of interest to you, please reply to this ad with the following**:

- Recent Resume
- Three professional supervisory references.

**Salary**: $40,000.00-$50,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Wellness program

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Fredericton, NB E3A 0H2: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (required)

Work Location: One location