Financial Aid Officer

5 months ago

London, Canada Anderson College of Health, Business & Technology Full time

**About our Company**

Anderson College is one of Canada’s oldest colleges, having opened our first location in 1885. We have trained more than 100,000 students over a 137-year history and have been an empowering partner for students overcoming career challenges and transitioning to the next phase of their lives.

With ten locations in Ontario and one in British Columbia, we are recognized for our high-calibre faculty, hands-on, real-life career training, and supportive culture. At Anderson College, we are more than our century-old history, our programs, and state-of-the-art facilities; we are a team of caring individuals, deeply committed to helping our students become skillful, confident, and in-demand employees.

**About the Role**

**Responsibilities**:

- Respond to student inquiries regarding financial status
- Provide comprehensive, timely services to all students and exceptional customer service at all times
- Set up tuition payment arrangements and contact students to collect outstanding balances to keep their accounts current
- Conduct preliminary financing interviews with new students
- Participate in all Ministry-sponsored financial assistance program training. Learn and maintain current knowledge of Federal and Provincial regulations pertaining to financial aid
- Provide accurate information and advise students on financial aid eligibility and various financial aid programs (training provided)
- Assist students in understanding and successfully managing their loan obligations (training provided)

**Requirements**:

- Post-secondary education in business or finance from an accredited educational institution or an equivalent combination of education and experience
- Previous experience within the Private Career College industry is an asset
- Strong orientation towards high-volume, fast-paced, time-sensitive business operations
- Successful in maintaining exemplary customer service levels
- Detail oriented with the ability to prioritize workloads to meet deadlines
- Must be able to work independently within a team environment
- Knowledge of Microsoft Office Excel and Word

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Financial services: 1 year (preferred)

Work Location: In person

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