Operations Support Coordinator

3 weeks ago

Borden, Canada Dexterra Group Full time

Company Description

We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate people, we bring the right teams with the right skills together - offering both experience and regional expertise so companies can operate their day to day, confidently and successfully.

**Job Description**:
The Operations Support and Office Administrator performs some or all the following duties:

- Dispatch technicians based on task priority (CMMS assisted),
- Coordinate materials and equipment ordering/pick up for field technicians,
- Report on and monitor subcontractor works and progress,
- Provide real time updates to clients on ongoing and scheduled work, schedule planned work with clients,
- Create and manage reports on client assets and ongoing maintenance programs,
- Provide reactive and proactive customer service to our various clients,
- Track internal and external KPI’s and SLA’s, generate reports for Managers
- Update CMMS logic as required to increase efficiency of system driven dispatch,
- Catalogue and track field technician licenses, training, expiry dates, etc.

**Qualifications**:

- Post-secondary education from an accredited university or college is preferred,
- Understanding of trades operations and office management,
- Working knowledge of trades/construction CMMS Systems,
- Intermediate level skills in MS Based Applications, and
- Progressive work history and responsibility.
- Maintain a calm demeanor in emergency situations.
- 3 + years of directly comparable experience is preferred,
- Organized and able to manage competing priorities, high volume work load, and ad hoc tasks,
- Able to work under various time constraints,
- High attention to detail,
- Ability to read, write and speak English fluently.
- Ability to work independently and within a multi-faceted team,
- Self-starter motivated to grow and adapt to changing work requirements,
- Demonstrated ability to work effectively in a fast-paced, dynamic team environment; and
- High level of integrity and work ethic.
- Must achieve and maintain clear criminal and domestic record to obtain Level 2- Secret security clearance for Canadian federal and military establishments
- Must be a Canadian citizen or a permanent resident of Canada. (within Canada for 10+ years)

Additional Information
- Be part of a place where people matter
- We are growing, come be apart of our growth in the early stages
- Be #1 on day 1 by joining an industry leader
- Empowered to make a difference

whatwedomatters

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.

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