Claims Consultant

**We are one of Canada’s Top Employer, Join Us**

**Claims Consultant**

The Claims Consultant will be a key member of the National Insurance Operations group. Western is committed to building the strongest insurance company in Canada, and the focus of our National Insurance Operations is to ensure we provide best in class support to our customers and employees.

Your success stems from your ability to effectively manage all incidents and claims while providing mitigation recommendations on identified trends. You will be our advocate with all claims concerns and consult with our employees as required to better Westerns practices so that we can better achieve our business goals.

**Here is what a typical day looks like**
- Build and maintain impactful business relationships with Carriers
- Identify actual and potential exposures, includes reporting to our insurance providers and make recommendations for any Western procedural change requirements
- Advising and consulting with branch employees on the claims process as required
- Providing support to Western Financial Group with all claims concerns and advocating for branches and clients
- Manage financial accountability for Western’s self-insured retention of applicable policies
- Investigate, evaluate, negotiate, and settle complex property, auto, casualty and liability claims
- Analyse loss runs on key carriers, providing reccomendations on opportunities for positive intervention
- Participate in developing and implementing a Claims Advocacy Program and a Catastrophe Claims Response and Management program
- Support and participate in the development and delivery of any claims training
- Provide detailed statistical updates to stakeholders

**The value you bring**
- 8-10 years of claims experience within the Insurance industry
- CIP designation or equivalent
- Minimum Level 1 General License preferred
- Proven ability to successfully negotiate through conflict and difficult conversations
- Involvement in industry related associations an asset
- Professional communication etiquette, both written and verbal

Hours: Full-Time 37.5 hours/week

Location: Remote within Canada

Role Level: 3

Job Requisition #: 79281

**Western Financial Group - Top 100 Canadian Employer**

Our people make us who we are and we’re thankful to have been recognized as a Top Employer across Canada We are looking for great people who share our values and want to share their unique skills with us. Western is on a mission to exceed customer expectations, and that starts with our people. Would you like to be part of our story?

As one of Canada's top insurance brokers, Western creates security and provides customized insurance solutions to over 1 million Canadians. For over a century, we've secured our neighbours' future by staying true to our Guiding Principles of Truthfulness, Fairness, Value, and Loyalty.

**Health & Wellness**

At Western we take pride in providing programs that add value to our people’s lives - after all, they are our greatest asset Eligible employees receive a competitive compensation package consisting of 3 weeks’ vacation, 14 paid wellness days, company matching investment and savings programs, and 100% employer-paid group benefits, including a health care spending account.