Community Engagement Advisor
5 months ago
About Our Organization:
When you join the City of Guelph, you join a team of 2000 full and part-time employees who deliver services the community relies on every day. Together, we are bringing to life Guelph’s vision of an inclusive, connected, and prosperous city where we look after each other and our environment.
As a regional top employer, the City of Guelph values its employees and offers competitive salaries, excellent benefit packages, opportunities for professional development, a healthy work-life balance, and many roles with flexible work options. Our corporate values are integrity, service, inclusion, wellness, and learning. Guelph is consistently ranked as one of the best places in Canada to live, work, and play—all good reasons to consider a career in this beautiful city.
Job Summary:
**Hours of Work**:
35 hours per week Monday to Friday between the hours of 8:30 a.m. and 4:30 p.m. Evening and weekend hours should be expected.
**Your role**:
- Provide leaders and staff support and coaching to help the organization achieve their objectives through community engagement.
- Create, evaluate, and evolve policies, frameworks and operating procedures related to the delivery of community engagement.
- Help the City integrate the voice of diverse interest-holders into the complex decisions leaders and Council are faced with making and that have the potential to affect organizational trust and reputation.
- Develop, implement, and evaluate community engagement programs that are aligned with the business goals, support organizational objectives, and align with international best practices/standards related to community engagement.
- Support operational projects by developing comprehensive public facing engagement projects; creating engagement project budgets; managing engagement project performance; and ensuring engagement projects are delivered on time and on budget.
- Help nurture an innovative, resilient, service-oriented, high-performance work culture.
- Develop options and recommend solutions that strengthen existing partnerships and foster new relationships with both internal and external interest-holders.
- Build the community's capacity to participate in community engagement initiatives.
- Develop and steward relationships with diverse equity-denied groups including local Indigenous communities.
- Collaborate with community organizations and groups to advance shared priorities.
- Participate on cross-functional teams and both internal and external committees.
- Educate and train staff on community engagement related principles and best practices.
- Perform other related duties as assigned.
**Qualifications**:
- A critical-thinking, creative professional who delivers innovative solutions.
- Understanding of key strategic issues and corporate priorities.
- Proven ability to exercise good judgement, make data-informed decisions, think critically, and act with a client
- and citizen-first focus.
- Ability to manage sensitive, multi-interest-holder engagements with diplomacy, conflict-management skills, and creating safer spaces.
- Ability to work well under pressure, complete multiple assignments, and function effectively in a high-volume workplace with tight deadlines.
- Excellent interpersonal skills with an ability to work with individuals of all professional levels and of diverse experience.
- Ability to develop and nurture co-operative and constructive relationships with individuals at various levels of the organization and members of Council.
- Ability to establish and maintain co-operative and constructive relationships with individuals at all levels of the organization, members of Council, and representatives of external organizations.
- Understanding of data collection and analysis methodologies, especially with respect to community engagement, and ability to surface insights to support decision-making across the organization and at Council.
- Knowledge of applicable legislation, such as the Municipal Act and the Environmental Assessment Act, that outline standards for getting input from the community.
- Knowledge of legislated requirements related to the Duty to Consult with Indigenous communities.
- Knowledge of emerging practices related to inclusion, diversity, equity, accessibility, reconciliation, and anti-racism.
- Ability to use online engagement platforms and digital collaboration tools.
- Experience with Microsoft Office (Word, Excel, PowerPoint, and Outlook).
- Excellent project management, facilitation, research, writing and editing skills.
- Previous experience and/or knowledge of municipal government is an asset.
In keeping with our corporate value of Wellness,
_T_
- he City of Guelph recognizes the many benefits of hybrid work arrangements including flexibility and better work-life balance for our employees. Where the work permits, employees will have the ability to participate in our _Hybrid Work
_ and our _Flexible Time
_ programs_
- . _
**Rate**:
Non-Union Grade
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