Medical Office Assistant

3 weeks ago


Burnaby, Canada WELL Health Technologies Corp Full time

**Position: MEDICAL OFFICE ASSISTANT (MOA)**

**Type***:
**Full time**

**Location**:
**North**
**B**
**u**
**rnaby**

**Company Overview**:
WELL Health Technologies Corp. is an omni-channel digital health company whose overarching objective is to empower doctors to provide the best and most advanced care possible while leveraging the latest trends in digital health. As such, WELL owns and operates 27 primary healthcare clinics, is Canada's third largest digital Electronic Medical Records (EMR) supplier serving approximately 2,200 healthcare clinics, operates a high-quality telehealth services in both Canada and the United States and is a provider of digital health, billing and cybersecurity related technology solutions. WELL is an acquisitive company that follows a disciplined and accretive capital allocation strategy. WELL is publicly traded on the Toronto Stock Exchange under the symbol "

**Position Summary**:
The Company is currently searching for a motivated team player to join the exciting fast-growing company. You will be working in a team-based environment to support physicians, specialists and allied health practitioners in delivering excellent patient care. If you love helping people, this job is for you.

**Key responsibilities**:
**Administrative duties** - answer calls and greet patients in a helpful, respectful, and efficient manner, schedule appointments, manage referrals, result management and handle billing.-
**Lab Duties -** include collecting and preparing laboratory specimens or perform basic laboratory tests on the premises, dispose of contaminated supplies, and sterilize medical instruments.-
**Patient Care dutie**s - Coordinate patient care through the clinic: checking in, prepping, escorting to exam rooms, preparing exam or treatment rooms, answering questions, providing post-appointment service, monitoring the waiting room.-
**General duties** - Ensure to always keep patient information confidential and secure. Perform all other related clinical, administrative tasks or special tasks as required by clinic management.**Requirements**:
- Exceptional customer service skills-
- Must have experience with EMR system OSCAR and a good understanding of MSP billings.-
- Experience with JaneApp EMR is an asset.-
- A Team Player-
- Strong verbal and written communication skills-
- Attention to detail and ability to plan, organize, and prioritize work.-
- Ability to work independently as well as with a team.-
- Ability to analyze, problem solve and take initiative.-
- Open and accountable-
- Ability to work varying shift patterns as needed by the clinic



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