Medical Office Assistant

1 month ago


Burnaby, Canada Nuway Counselling Limited Full time

Work Term: Permanent
- Work Language: English
- Hours: 37.5 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 3 years to less than 5 years
- or equivalent experience
**Asset languages**:

- Mandarin
- Cantonese
**Work setting**:

- Private sector
- General office
- Health care institution, facility or clinic
**Tasks**:

- Greet people and direct them to contacts or service areas
- Provide basic information to clients and the public
- Obtain and process information required to provide services
- Operate switchboard or telephone system
- Order office supplies
- Record and relay information
- Schedule and confirm appointments
- Send invoices
- Maintain work records and logs
- Receive and issue payments
- Perform clerical duties, such as filing and sorting and distributing mail
- Answer telephone and relay telephone calls and messages
- Arrange teleconferences
- Calculate billing charges
- Provide directory assistance
- Provide emergency services
- Relay service to persons with disabilities
- Perform data entry
- Provide customer service
- Perform basic bookkeeping tasks
- Resolve work related problems
**Computer and technology knowledge**:

- Electronic medical records
- Switchboard 1-25 lines
- Electronic scheduler
- MS Office
- Quick Books
- Social Media
- Database software
- Presentation software
- Spreadsheet
- MS Excel
- MS PowerPoint
- MS Word
- MS Windows
- Simply Accounting
**Security and safety**:

- Basic security clearance
- Child Abuse Registry check
**Transportation/travel information**:

- Own transportation
- Public transportation is available
**Work conditions and physical capabilities**:

- Ability to work independently
- Fast-paced environment
- Work under pressure
- Repetitive tasks
- Attention to detail
- Sitting
**Personal suitability**:

- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Ability to multitask
- Time management
- Maturity
**Screening questions**:

- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- Do you have the above-indicated required certifications?
- What is the highest level of study you have completed?
- What is your current field of study?
- What is your current level of study?
**Other benefits**:

- Learning/training paid by employer
- Paid time off (volunteering or personal days)
- Team building opportunities



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