Intake Coordinator

2 weeks ago

Vancouver, Canada Peak House Full time

**Intake Coordinator**

**Overview**:
The primary role of the Intake Coordinator is to support youth during pre-intake, intake, and transitioning back into community post discharge. This position may require some travel (company vehicle) within the Tri-Cities area. This position is often the first point of contact between community and the organization and requires a high degree of diplomacy, warmth, compassion, and professional communication.

This position reports to the Program Manager.

**Part Time 25 hours/week**, salaried $24.25/hour. Hours may increase in the future.
*Full benefits (pending successful completion of 3-month probationary period)

**Responsibilities**:

- Responsible for all pre-intake communications with prospective clients, their caregivers and supports.
- Required to conduct a pre intake meeting prior to intake to include a site tour, Q&A, and clarification of guidelines and program expectations
- Attending weekly screening committee conference call for new referrals
- Attending community networking meetings
- Liaising with community resources and supports
- Facilitates referral review at weekly consultation meting and informs staff team of progress of those clients currently on waitlist
- Maintains knowledge of community resources (across BC) relevant to client population
- Ensures clients’ medical and stable housing plan is established and or has been clearly discussed with the Program Manager prior to intake.
- Attends both weekly and monthly staff meetings & staff trainings
- Liaise with nurse practitioner around ensuring medical needs are met (prescriptions, bloodwork/testing, appointments, etc.)
- Liaise with pharmacy to secure medication with support from the nurse practitioner as needed
- Liaise with school program teacher
- Responsible for out of house transportation coordination to and from the program as needed.
- Responsible for meeting youth off-site for transition support where appropriate
- Responsible for maintaining a minimum 85% bed occupancy rate
- Completing quarterly and semi-annual statistical reports
- Participates in and contributes to a positive group culture
- Other duties as directed

**Knowledge, Skills and Abilities**:

- Undergraduate Degree or equivalent in relevant discipline
- Minimum of three years experience in a live-in setting (preferably with youth)
- Minimum of three years experience with substance related issues (preferably with youth)
- Knowledge of community resources across the province
- Excellent written and oral communication skills
- Computer and technology skills including basic word programs, internet, social media platforms and statistical database experience.
- Experience in youth and family counselling
- Excellent organizational and time management skills
- Diplomacy, and the ability to work within systems that can be challenging
- Valid B.C. Drivers License
- Comply with the requirements of a criminal record check prior to commencing employment and every five years thereafter
- Emergency first-aid and CPRA certification
- Negative TB test prior to commencing employment

**Job Types**: Permanent, Part-time
Part-time hours: 25 per week

**Salary**: $24.25 per hour

**Benefits**:

- Casual dress
- Company car
- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

COVID-19 considerations:
All staff are required to provide proof of double Covid-19 vaccination prior to employment commencement. All PPE is provided on site, all staff are required to wear medical grade masks as per Vancouver Coastal Health directive.

**Experience**:

- youth work: 1 year (preferred)
- addictions and mental health: 1 year (preferred)

Work Location: One location

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