Account Coordinator

4 weeks ago


Winnipeg, Canada Pollard Banknote Limited Full time

We’re looking for a dynamic and detail-oriented Account Coordinator to join our Sales & Marketing team in Winnipeg.

Reporting to the Senior Manager, Sales & Marketing, you will be responsible for assisting in managing several established Lottery accounts, and acting as a liaison between assigned clients and internal work groups, to ensure exceptional service and product quality from initial ticket concept through production to delivery.

**Who We Are**

At Pollard Banknote Limited, we've been a leader in instant lottery ticket manufacturing and services for over a century, delivering innovation and quality. Our diverse, talented team drives creativity and collaboration. Alongside our traditional products, we lead in digital lottery solutions, enhancing player engagement with cutting-edge technology. Join us in impacting millions of lives with exciting lottery experiences and help shape the future of gaming

**What We Offer**
- Competitive compensation
- Profit sharing program - every role plays a part in our success
- Health & Extended Benefits
- Opportunities for professional development
- On-Site Cafeteria & Outdoor Patio
- On Site Gym
- A variety of committee-driven employee engagement activities
- Free Parking
- Hybrid Work Environment

**What You'll Do**
- Partner with the internal account team and assist in managing several clients and projects.
- Prepare customer specifications for lottery tickets and obtain appropriate approvals from the clients.
- Track and maintain project paperwork, while ensuring accurate and timely delivery of projects.
- Participate in strategic planning and development alongside internal teams through the creation of new ticket artwork and other specific lottery documentation.
- Respond in a timely and efficient manner to all incoming inquiries and correspondence, both internally and externally, relative to assigned accounts.
- Liaise and collaborate with internal work groups to troubleshoot any issues that may arise, and to meet customers’ delivery requirements

**Who You Are**
- A self-starter with outstanding verbal, written and interpersonal communication skills.
- A highly motivated individual who thrives in fast-paced, deadline driven environments.
- A strong relationship builder adept at working collaboratively within a team setting.
- A go-getter who dives in, takes the initiative and is skilled at balancing client needs and expectations

**What You'll Bring**
- Post-Secondary education in Business Administration, Marketing, or other related fields.
- 2+ years’ experience in an Administrative or Project Coordination role.
- Outstanding written and verbal communication skills.
- Demonstrated ability to handle multiple projects and details simultaneously and operate with flexibility in the presence of shifting priorities and deadlines.
- Highly proficient in Microsoft Office Suite; Word, Excel, Outlook, PowerPoint.
- Previous lottery experience is an asset

Pollard Banknote Limited is an equal opportunity employer, committed to promoting and maintaining a diverse and inclusive workforce. Reasonable accommodations are available upon request.

Employment is contingent upon a satisfactory response from a Criminal Record Search.


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