Licensing & Enforcement Agent

5 months ago

Kingston, Canada City of Kingston Full time

Opening Statement
We acknowledge that the City of Kingston is situated on traditional Anishinabek (Ah
- nish-in-ah-bay), Haudenosaunee (Ho-den-o-show-nee) and Huron-Wendat (huron-wen-dat) territory and is the home of many Indigenous peoples. We are grateful to reside and work on this land.

Kingston is a smart, livable city in the heart of eastern Ontario. Its stable and diversified economy includes global corporations, innovative start-ups and all levels of government. Kingstonians enjoy a high quality of life with access to world-class education and research institutions, advanced healthcare facilities, affordable living and vibrant entertainment and tourism activities.

Position Summary
The Licensing and Enforcement Agent works to ensure proper approvals, licenses and adherence to all city by-laws and legislation applicable through the licensing process. This position is accountable for providing daily front line customer service, interpreting legislation, by-laws and other applicable law (criminal code of Canada and the Alcohol and Gaming Commission of Ontario), and for educating and liaising with clients and members of the community.

KEY DUTIES & RESPONSIBILITIES

Maintain up to date knowledge of all applicable by-laws and legislation and all aspects of lottery licensing (Alcohol and Gaming Commission of Ontario)

Ensure charity by-laws, financial records and board of directors lists are maintained and reviewed for eligibility purposes as required

Support of the Responsible Pet Ownership program and other animal related initiatives

Review and investigate outstanding licenses and permits and work to achieve compliance through follow up

Monitor and conduct site visits to inspect for proper licensing, collect fees, and ensure compliance with the governing by-laws

Responsible to issue warnings, infraction notices, Administrative Monetary Penalties, and proceed with charges under the Provincial Offenses Act in cases of non-compliance

Review and complete reports as required

Work to promote various Licensing & Enforcement initiatives

Establish and maintain a good working relationship with all stakeholders of the Licensing & Enforcement Division

Perform other duties as assigned
Qualifications, Competencies
2 year diploma in business administration, legal administration, law and security or equivalent

2 years experience working in a demanding office environment and enforcing municipal by-laws, legislation and relevant acts

Experience with Cityview preferred

**Must demonstrate corporate competencies**: Customer Focus, Results Orientation, Integrity, and Teamwork
Skills, Abilities, Work Demands
Willing to obtain and maintain the Municipal Law Enforcement Officer Association Certification (MLEOA)

Able to interpret and explain different by-laws and acts

Intermediate computer skills in MS Office

Excellent communication and customer service skills with the ability to interact with the public in a polite and professional manner

Must be able to work with confidential material

Able to maintain accurate records and give clear and precise evidence with respect to legal proceedings

Able to handle stressful situations with tact and diplomacy

Demonstrated conflict resolution skills combined with the ability to mediate, negotiate and diffuse difficult situations

Able to make decisions based on rules and regulations provided by guiding legislation and acts

Excellent written and verbal communication skills

Strong organization and prioritizations skills

Able to work independently or in a team environment

Valid class “G” driver’s license

Must obtain and maintain a satisfactory criminal record check, including vulnerable sector
Closing Statement

Your resumé must demonstrate how you meet position requirements. Please upload to your profile any educational Degrees, Diplomas and/or Certificates that are relevant and required for the position. We thank all who apply, however, only those selected for further consideration will be contacted. Information collected will be handled in accordance with the Municipal Freedom of Information and Protection of Privacy Act.

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