Server

3 months ago

Aurora, Canada State & Main Full time

At **State & Main**, we bring downtown vibes and standout shareables to our guests. Our warm, energetic restaurants offer approachable yet elevated comfort foods, paired with craft cocktails and a broad range of wines. We fill our team at State & Main with kind, hardworking, genuine people. We want you to enjoy what you do and have fun while seizing the opportunity to make your guests’ days

Our family of companies includes Original Joe’s Restaurant & Bar, Elephant & Castle Pub and Restaurant, Añejo Restaurant and Blanco Cantina. We never stop looking for unique individuals who can infuse our restaurant and corporate workplaces with original ideas, creative solutions, and extraordinary guest experiences. We offer competitive wages, a comfortable work environment, flexible hours, benefit packages (for those who qualify) and a chance to grow right alongside us. People rely on us for good quality, good food and great memories, and we deliver

**What You’ll Do**:

- Report to the General Manager or Assistant General Manager.
- Genuinely connect and communicate with every guest in your section and every guest that you interact with (even if they aren’t in your section)
- Effectively finesse the menu and communicate your vast knowledge and expertise about food and bar menus with ease.
- Go the ‘extra step’ to accommodate guest requests and suggestions.
- Continuously ensure that every guest leaves satisfied and happy with their experience. In the event of a concern or conflict, you will immediately involve a manager to positively resolve the situation.
- Proactively assist other servers with table maintenance, running food, side duties, assisting to take payments, etc.
- Ensure that all guests receive a ‘remarkably consistent’ experience.
- Be knowledgeable regarding allergy policies and procedures to ensure that guests are not at risk of an allergic reaction.
- Take the time to effectively learn and memorize new menu items and procedures.
- Uphold an upbeat attitude - you are always ready to greet the next guest when they walk through the door.
- Work each shift with a safety mindset. Be proactive in regards front of the house and back of the house safety (food safety, potential hazards for employees or guests).
- Live our core value: Taking Care of People.

**Who You Are**:

- You are a genuine, charming, vibrant and team-oriented individual.
- You have a minimum of 1 year front of house restaurant experience. We will consider the right person, with the right attitude who can back-up their abilities through previous work, or involvement in teams (school, work or sports).
- You pride yourself on your customer service skills, your ability to make people feel ‘at home’, your reliability and your ability to ‘keep upbeat’ even during the busiest shifts.
- You are solution focused and resourceful - you think ‘on your feet’ effectively to find resolutions to situations.
- You are able to manage time effectively and prioritize tasks without skipping a beat.
- You can easily and quickly become ‘a part of a team’ and you are a great communicator.
- You’re open to growth and might have future aspirations for employment in store management or on our corporate team

**Job Type**: Part-time

Pay: $16.55 per hour

Expected hours: 20 per week

Additional pay:

- Tips

**Benefits**:

- Discounted or free food
- Flexible schedule
- On-site parking

Schedule:

- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Gloucester, ON K1J 7P4: reliably commute or plan to relocate before starting work (required)

**Experience**:

- serving: 1 year (required)

Licence/Certification:

- Smart Serve (required)

Work Location: In person

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