Service - Warranty Advisor

2 weeks ago


Winnipeg, Canada The Jim Pattison Auto Group Full time

The Jim Pattison Auto Group has 28 locations and 16 brands in Western Canada. We are continually expanding and acquiring new locations and brands while improving our market share.

The Jim Pattison Auto Group’s relentless commitment to customer satisfaction has allowed us to grow into one of Canada’s largest companies. We encourage career growth and personal development within our company. We are looking for individuals who can contribute to our business operations today and our future growth. We encourage those with the required experience and interest to apply.

Jim Pattison Subaru South is hiring for a Warranty Administrator to join the team

Reporting to the Fixed Operations Manager, the Warranty Administrator performs a wide range of administrative and office support duties in the Parts & Service Department.

**Responsibilities**:

- Accurately coding warranty claims and entering into the dealerships automated system
- Processing warranty paperwork to ensure documentation and verifying criteria required by factory or distributor
- Reviewing warranty claims and correcting any errors
- Administering warranty parts identification and disposal
- Maintaining good working relationships with the Service and Parts Departments
- Booking/coding warranty & internal repair orders
- Keeping abreast of all factory recalls and announcements
- Reconciling all warranty receivables and working with the accounting department to obtain payments
- Handle rejected claims according to the dealership and/or manufacturer specifications and follow up on outstanding claims.
- Maintaining all service and customer records as required by the warrantor.
- Other duties as assigned.

**Requirements**:

- At least one year of dealership experience required
- Strong organization skills and ability to multi-task
- Proficient with Microsoft office
- Time Management skills and ability to prioritize
- Excellent communication skills and works well in a team environment
- Fast and accurate data entry skills

We thank all applicants; only those selected for an interview will be contacted.



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