Internal Service Advisor

4 weeks ago


Winnipeg, Canada AutoCanada Inc. Full time

**Internal Service Advisor**

**St. James Volkswagen**

**Winnipeg, MB**

Are you looking to drive your career forward?

**St. James Volkswagen**
***is looking for an experienced full time
- ** Internal Service Advisor** to join our growing team You will play a key role in curating the service experience for our valued customers who service their vehicles at our dealership. Your love of cars & dealing with the public, coupled with your commitment to delivering the highest level of customer service will ensure your success as an Internal Advisor.
- **What’s in it for you**:

- Competitive compensation package
- Health and Dental Benefits
- Life Insurance
- Employee Vehicle Purchase Plan
- Employee and Family Assistance Program

**Your Day to Day**:

- Opening & following up on internal work orders
- Consult with technicians regarding repairs/maintenance & provide options to customers including in-depth information about available aftermarket & OEM part options
- Coordinating sublet work & preparing/monitoring the service loaner fleet
- Work with parts department to determine part availability & scheduling of future appointments
- Advise customers about warranty protections & potential cost savings
- Various lot duties as needed

**What You Bring to the Table**:

- Service Advisor and/or auto industry experience preferred
- Knowledge of CDK or similar systems is an asset
- A valid driver's license & safe driving history is required



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