Associate Group Lead, Commercial Banking
14 hours ago
Requisition ID: 199267
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
**Associate Group Lead, Commercial Banking (Mid Market)**
**Purpose**
Contributes to the overall success of Canadian Business Banking ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.
The Associate Group Lead is responsible for ensuring their portfolio meets compliance to various credit metrics as well as monitoring the portfolio to identify any negative trends. This role is also responsible for managing the team of Client Service Specialists and Credit Analysts.
**Accountabilities**:
- Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
- Ensure the ongoing quality of the credit portfolio - providing oversight to the team on various aspects such as early identification of problem loans, appropriateness of risk ratings, timeliness of annual reviews and reporting requirements and adherence to credit requirements. Responsibilities will be to ensure accounts (borrowing and non
- borrowing customers) are properly and continually managed, monitored and reviewed to adhere to criteria laid down by the Bank’s adjudicating, auditing and compliance groups. Challenges along with recommended solutions are to be provided to the Director & Group Lead, Client Relationships (Mid-Market), Canadian Business Banking and to the VP, Canadian Business Banking.
- Manage the Client Service Specialists and Credit Analysts in Mid Market - provide timely performance feedback and developing the skills of the team through coaching and guidance.
- Training on credit and operational skills - assist in delivery of various training programs as requested to ensure continually learning opportunities for the team.
- Support the Group Lead & Director, Client Relationships (Mid-Market), Canadian Business Banking in their absence as necessary - for the continual smooth operation of the Team.
- Contributing to business development opportunities -by identifying and recommending referral opportunities and possible cross sell options to the Senior Client Relationship Mangers in Mid Market and ensuring similar support by direct reports.
- Champion sustainment of the Operating Model
- by ensuring activities align to roles and responsibilities and adherence to guidelines and processes within the Team.
- Champion and support a culture of diversity and other initiatives aligned with the Bank Strategy.
- Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Creates an environment in which his/her team pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.
- Builds a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vison/values/business strategy; and managing succession and development planning for the team.
**Reporting Relationships**:
**Primary Manager**: Director & Group Lead, Client Relationships (Mid-Market), Canadian Business Banking
Dotted line to EO Director
**Direct Reports**:Client Service Specialists and Credit Analysts in Mid Market
**Dimensions**
- Manage Client Service Specialists and Credit Analysts in Mid Market
- Working closely with Senior Client Relationship Managers in Mid Market
- Clients being serviced are in Canada and generally within the same region although they could have operations across the country as well as in international locations.
- These clients are in the Mid-Market segment and will be both borrowing and non-borrowing. Borrowing Clients typically have moderate to higher complexity financial solutions. Typically, clients have sales up to $75MM.
- The incumbent will typically receive requests from the Director & Group Lead, Client Relationships (Mid-Market), Canadian Business Banking and the Vice President, Canadian Business Banking.
- The incumbent will interact primarily with various internal partners which include: Global Risk Management, Shared Services, Global Business Payments, Payment Cash Management, Leasing, Global Banking Markets, Wealth Management, Enhanced Due Diligence Unit as well as the Canadian Busines
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