Client Services Associate

3 weeks ago

Dundas, Canada Worksite Safety Full time

**Position: Client Services Associate (Technical Support)**
**Employment: Part-time (10-20 Hours/Week)**
**Location: Dundas, ON**
**Salary: $20.00 - 21.50 per hour to start**

We’re looking for an enthusiastic Client Services Associate who is **resourceful, self-motivated, and passionate about amazing customer service**. If you love talking to people, solving problems and being surprisingly helpful, then this role is for you

As an integral part of the customer-facing team, this role provides support and guidance to employers, employees and job seekers who have varied needs related to their online and instructor led training, and use of Worksite's online learning system. The Client Services Associate sees that clients and prospective clients have an amazing experience throughout their entire time with Worksite.

Based out of the **Dundas, ON head office**, this part-time role works afternoons and evenings (up to 8pm) and could be scheduled any day of the week, 10-20 hours/week.

As a Client Services Associate you could expect to:

- Assist with basic technical support related to Worksite’s online training courses
- Register customers in instructor-led training held at Worksite locations across Canada
- Provide quotes to clients and help coordinate group training
- Moderate distance learning training sessions for both the instructor and the students, where needed
- Follow up with existing clients to support them with any questions about their training purchases
- Explore customer needs through conversation and build rapport
- Identify areas to improve customer experience based on customer feedback and your own observations

**About You**

You’ll be a perfect fit for this energetic team if:

- You love talking to people, learning what they need, and helping them find a solution
- You think outside the box when it comes to solutions that are surprisingly helpful to ensure our clients are happy
- You can navigate the internet and apps at lightning speed, but you are genuinely patient and understand that not everyone has the great technical skills that you have.

You’ll need to bring:

- Experience in a relationship-centric communications-based role such as customer service or technical support
- Experience with a CRM and/or client support system (Zendesk preferred)
- Strong verbal and written communication skills
- Able to legally work in Canada

**Why A Career At Worksite Safety Is For You**

We are looking for a great person to join a great team and we offer a work environment that can see you develop your career with an established leader in the industry. Worksite also offers:

- Competitive hourly rate
- Vacation pay accrued at 6%
- Free parking
- Ongoing career development and learning
- Exciting and collaborative work environment
- Working on an awesome team with a great company culture

If this role is the right fit for you, please submit your resume and cover letter. We thank all those that apply, however, only those selected for further consideration will be contacted.

About Us

Worksite is one of Canada’s leading providers of occupational health and safety services and was listed on Growth 500 as one of Canada's Fastest Growing Companies for three consecutive years by Canadian Business and Maclean's.

We help workers stay safe, and we help employers make it happen. We believe that work life should be enjoyable, and that creating a safe workplace should be enjoyable too. We do that through providing our clients with excellence in advice and service, as well as delivering high-quality online, instructor-led training, and safety products.

Our Values

*_
Building Together_*_ _- We work collaboratively because we know that everyone has great ideas and unique perspectives build a better result. We are stronger when we are all-in as one team.
**_Growing Through Experimentation_** - We relentlessly pursue our vision by improving and expanding what we do, experimenting with new ideas, and valuing tests over assumptions.
**_Being Surprisingly Helpful_** - We look for ways to surprise and delight by going above and beyond to help others, even when we don't stand to gain anything from it.
**_Enjoying our Work Life_** - Because our lives are better when we enjoy our work, we build genuine, positive, and supportive relationships with each other and inject a little fun wherever we can.

**Job Type**: Part-time

**Salary**: $20.00-$21.50 per hour

  • Client Services Associate

    5 days ago

    Dundas, Canada Worksite Safety Full time

    **Position: Client Services Associate** **Employment: Full-time (40 Hours/Week)** **Location: Dundas, ON Head Office (In Office/Hybrid/Remote)** **Salary: $45,000** We’re looking for an enthusiastic Client Services Associate who is **self-motivated and passionate about amazing customer service**. If you love talking to people, solving problems and...

  • Client Services Associate

    4 weeks ago

    Dundas, Canada Worksite Safety Full time

    **Position: Client Services Associate** **Employment: Full-time (40 Hours/Week)** **Location: Dundas, ON Head Office (In Office Only)** **Salary: $45,000 ($52,000 if bilingual)** We’re looking for an enthusiastic Client Services Associate who is **self-motivated and passionate about amazing customer service**. If you love talking to people, solving...

  • Client Services Associate

    2 weeks ago

    Dundas, Canada Worksite Safety Full time

    **Position: Client Services Associate** **Employment: Full-time (40 Hours/Week)** **Location: Dundas, ON Head Office (In Office/Hybrid/Remote)** **Salary: $45,000** We’re looking for an enthusiastic Client Services Associate who is **self-motivated and passionate about amazing customer service**. If you love talking to people, solving problems and being...

  • Client Services Associate

    2 weeks ago

    Dundas, Canada Worksite Safety Full time

    **Position: Client Services Associate** **Employment: Full-time (40 Hours/Week)** **Location: Dundas, ON Head Office (In Office Only)** **Salary: $45,000 ($52,000 if bilingual)** We’re looking for an enthusiastic Client Services Associate who is **self-motivated and passionate about amazing customer service**. If you love talking to people, solving...

  • Client Services Associate

    1 month ago

    Dundas, Canada Worksite Safety Full time

    **Position: Client Services Associate (Bilingual)** **Employment: Full-time (40 Hours/Week)** **Location: Dundas, ON Head Office (In Office/Hybrid/Remote)** **Salary: $52,000** We’re looking for an enthusiastic Client Services Associate who is **self-motivated, passionate about amazing customer service and fully fluent in French**. If you love talking...

  • Client Services Associate

    4 weeks ago

    Dundas, Canada Worksite Safety Full time

    **Position: Client Services Associate (Bilingual)** **Employment: Full-time (40 Hours/Week)** **Location: Dundas, ON/Remote if Needed** **Salary: $45,000-47,000 to start, DOE** We’re looking for an enthusiastic Client Services Associate who is **self-motivated, passionate about amazing customer service and fully fluent in French**. If you love talking to...

  • Client Services Associate

    3 weeks ago

    Dundas, Canada Worksite Safety Full time

    **Position: Client Services Associate (Bilingual)** **Employment: Full-time (40 Hours/Week)** **Location: Dundas, ON/Remote if Needed** **Salary: $52,000** We’re looking for an enthusiastic Client Services Associate who is **self-motivated, passionate about amazing customer service and fully fluent in French**. If you love talking to people, solving...

  • Client Services Associate

    1 week ago

    Dundas, Canada Worksite Safety Full time

    **Position: Client Services Associate (Bilingual)** **Employment: Full-time (40 Hours/Week)** **Location: Dundas, ON/Remote if Needed** **Salary: $45,000-47,000 to start, DOE** We’re looking for an enthusiastic Client Services Associate who is **self-motivated, passionate about amazing customer service and fully fluent in French**. If you love talking to...

  • Client Services Associate

    5 days ago

    Dundas, Canada Worksite Safety Full time

    **Position: Client Services Associate (Bilingual)** **Employment: Full-time (40 Hours/Week)** **Location: Dundas, ON Head Office (In Office/Hybrid/Remote)** **Salary: $52,000** We’re looking for an enthusiastic Client Services Associate who is **self-motivated, passionate about amazing customer service and fully fluent in French**. If you love talking...

  • Client Services Associate

    1 month ago

    Dundas, Canada Worksite Safety Full time

    **Position: Client Services Associate (Bilingual)** **Employment: Full-time (40 Hours/Week)** **Location: Dundas, ON Head Office (In Office Only)** **Salary: $52,000** We’re looking for an enthusiastic Client Services Associate who is **self-motivated, passionate about amazing customer service and fully fluent in French**. If you love talking to...

  • Client Services Associate

    2 weeks ago

    Dundas, Canada Worksite Safety Full time

    **Position: Client Services Associate (Bilingual)** **Employment: Full-time (40 Hours/Week)** **Location: Dundas, ON Head Office (In Office Only)** **Salary: $52,000** We’re looking for an enthusiastic Client Services Associate who is **self-motivated, passionate about amazing customer service and fully fluent in French**. If you love talking to...

  • Client Services Team Lead

    2 months ago

    Dundas, Canada Worksite Safety Full time

    **Position: Client Services Team Lead** **Employment: Full-time (40 Hours/Week)** **Location: Dundas, ON - In Office** We’re looking for an enthusiastic Client Services Team Lead who is **passionate about amazing customer service and building a great team environment.** If you love helping people both enjoy their work lives and be successful in their...

  • Client Services Team Lead

    2 months ago

    Dundas, Canada Worksite Safety Full time

    **Position: Client Services Team Lead** **Employment: Full-time (40 Hours/Week)** **Location: Dundas, ON - In Office** We’re looking for an enthusiastic Client Services Team Lead who is **passionate about amazing customer service and building a great team environment.** If you love helping people both enjoy their work lives and be successful in their...

  • Client Services Team Lead

    1 week ago

    Dundas, Canada Worksite Safety Full time

    **Position: Client Services Team Lead** **Employment: Full-time (40 Hours/Week)** **Location: Dundas, ON - In Office** We’re looking for an enthusiastic Client Services Team Lead who is **passionate about amazing customer service and building a great team environment.** If you love helping people both enjoy their work lives and be successful in their...

  • Client Services Associate

    2 days ago

    United Counties of Stormont, Dundas and Glengarry, Canada Worksite Safety Full time

    Position: Client Services Associate (Technical Support)Employment: Part-time Hours/Week)Location: Dundas, ONSalary: $ per hour to startWe're looking for an enthusiastic Client Services Associate who is resourceful, self-motivated, and passionate about amazing customer service. If you love talking to people, solving problems and being surprisingly helpful,...

  • Client Services Associate

    2 days ago

    United Counties of Stormont, Dundas and Glengarry, Canada Worksite Safety Full time

    Position: Client Services Associate (Bilingual)Employment: Full-time (40 Hours/Week)Location: Dundas, ON Head Office (In Office Only)Salary: $52,000We're looking for an enthusiastic Client Services Associate who is self-motivated, passionate about amazing customer service and fully fluent in French. If you love talking to people, solving problems and being...

  • Financial Services Associate

    2 months ago

    Dundas, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Financial Services Associate

    2 days ago

    Dundas, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Clinical Associate, In-person Dundas/hamilton

    2 weeks ago

    Dundas, Canada Cherry Tree Counselling & Psychotherapy Services Full time

    Working as a Clinical Associate at Cherry Tree Counselling and Psychotherapy, offers you the the freedom and flexibility of self-employment within the stability of an established progressive practice. Joining our practice means you do not have to deal with the added stress or expense of running your own business, hustling for referrals, or spending your...

  • Client Services Admin Assistant

    2 weeks ago

    Dundas, Canada Worksite Safety Full time

    **Role**:Client Services Administrative Assistant **Employment**: Part-time (20-32 hrs/week) **Location**:Head Office - 55 Head Street, Suite 401, Dundas, ON, L9H 3H8 **Salary**: DOE We are looking for individual with a love of accounting admin functions as well as an interest in working at a beautiful location with a great team! This part-time role is...