Claims Administration Agent

4 weeks ago

Brossard, Canada iA Groupe financier iA Financial Group Full time

Telework (remote work)/9-month contract/temporary/full-time/Brossard or Montreal_

This is primarily a telework position (working from home) with occasional visits to the office for team meetings/events (approximately 15 times a year).

You will be working 35 hours a week, from Monday through Friday. The shifts are between 7:00 am and 8:00 pm and we would prefer someone who can work later in the day, from 10:00 am to 6:00 pm or later.

Are you known for your client focus and your ability to manage various requests? Do your administrative skills set you apart and are you known for your efficiency? Are you organized and do you enjoy learning new things every day?

If so, then we have the job for you

As a Claims Administration Agent with Dealer Services, you will:

- Act as primary contact for the Claims department
- Support Customer Service by taking calls
- Analyze the requests received and notify the persons concerned
- Follow up with the various departments (Claims, Customer Service, Accounts Payable)
- Receive and check invoices for extended warranty contracts
- Proceed with payment following the adjustor’s written authorization, either by credit card or cheque
- Reconcile credit card accounts:

- Assign claims to adjustors
- Handle other essential tasks as assigned

**Requirements**:

- Two years’ customer service and administrative experience
- Have a strong interest in customer service and the ability to resolve client issues
- Good command of French and English (oral and written) for frequent interaction with internal French
- and English-speaking colleagues and clients across Canada
- Intermediate level of proficiency in Microsoft Excel, Access and Word
- Ability to work as part of a team and handle pressure
- Strong ability to prioritize and multitask
- Demonstrate good time and stress management

**Company Overview**:
**About**:
iA Financial Group is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 50,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we’re invested in you.

**Our commitment to Diversity and Inclusion**:
At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please contact us here. Someone from our team will be happy to assist you.

  • Claims Agent

    4 weeks ago

    Brossard, Canada Metro Supply Chain Full time

    JOIN OUR TEAM Metro Supply Chain (MTH) is a strategic supply chain solutions partner for some of the world’s fastest growing and most recognizable organizations. We advance our customers’ business through innovative, real-world solutions within a culture that supports our communities, protects our environment, and enables our team to thrive. Managing 14...

  • Mechanical Warranty Claims Adjudicator

    2 weeks ago

    Brossard, Canada iA Groupe financier iA Financial Group Full time

    **_Sector: _**_IA Dealer Services _**_Location: _**_Montreal or Brossard; _**_Working Environment: _**_Hybrid model more than 50% from home; _**_Working Conditions:_**_ Availability to work in shifts. S_hifts are either 10:00 to 6pm, 11:00 to 7pm or 12:00 to 8pm_ **_Department working Hours:_**_ Mon-Fri 7:00 am - 8:00 pm EST, 35hrs/week _ The Mechanical...

  • Claims Adjuster, Mechanical Warranty

    4 weeks ago

    Brossard, Canada iA Groupe financier iA Financial Group Full time

    Dealer Services/Quebec/ Montreal/ Telework/ Working Conditions: shifts are 10:00 to 6pm, 11:00 to 7pm and 12:00 to 8pm/ Start Date: as soon as possible_ Are you passionate about the automobile industry and you take pride in giving an outstanding customer service? The Dealer Services team needs you to help support its Canadian clientele. The Mechanical...

  • Claims Adjuster, Mechanical Warranty

    7 days ago

    Brossard, Canada iA Groupe financier iA Financial Group Full time

    Dealer Services/Quebec/ Montreal/ Telework/ Working Conditions: shifts are 10:00 to 6pm, 11:00 to 7pm and 12:00 to 8pm/ Start Date: as soon as possible_ Are you passionate about the automobile industry and you take pride in giving an outstanding customer service? The Dealer Services team needs you to help support its Canadian clientele. The Mechanical...

  • Risk Manager

    4 weeks ago

    Brossard, Canada Transdev Inc. (Corporate) Full time

    **Sommaire**: - As a leading operator and global integrator of mobility, Transdev gives passengers the freedom to move whenever and however they choose. We are proud to provide 11 million passengers trips every day, in 19 countries, with efficient, easy to use and environmentally friendly transportation services that connect people and communities. Our...

  • Purchasing Agent

    4 weeks ago

    Brossard, Canada Vishal Dhawan Enterprises Full time

    **Job Summary**: We are seeking a detail-oriented Purchasing Agent to join our team. The Purchasing Agent will be responsible for sourcing, negotiating, and procuring paper & recycled paper to meet the company's operational needs efficiently. **Duties**: - Have knowledge in the paper industry and create sourcing relationships. - Create opportunities for...

  • Agente ou Agent de Bureau, Classe I

    3 weeks ago

    Brossard, Canada Riverside School Board Full time

    Réussir dans les deux langues! - Success in both languages! Ressources humaines ? Human Resources AVIS NO 230 **AFFICHAGE**: 2023.02.16 AGENTE OU AGENT DE BUREAU CLASSE I (100 %) TEMPORAIRE PROJET SPÉCIAL Ce poste temporaire à temps plein est présentement disponible à Access Brossard situé au 7900 boulevard Taschereau, Brossard pour le service...

  • Custumer representative agent

    1 month ago

    Brossard, Canada Randstad Canada Full time

    World leader and inventor of the concept of Dermo-cosmetics, my client offers some of the most innovative and cutting-edge solutions in terms of hygiene, care and beauty of the skin, scalp and hair. Our primary strength, nearly 10,000 employees who share passion, rigor andimagination within a company that is growing sustainably. Customer service manager is...

  • Custumer representative agent

    4 weeks ago

    Brossard, Canada Randstad Canada Full time

    World leader and inventor of the concept of Dermo-cosmetics, my client offers some of the most innovative and cutting-edge solutions in terms of hygiene, care and beauty of the skin, scalp and hair. Our primary strength, nearly 10,000 employees who share passion, rigor andimagination within a company that is growing sustainably. Customer service manager is...

  • Custumer representative agent

    4 weeks ago

    Brossard, Canada Randstad Canada Full time

    World leader and inventor of the concept of Dermo-cosmetics, my client offers some of the most innovative and cutting-edge solutions in terms of hygiene, care and beauty of the skin, scalp and hair. Our primary strength, nearly 10,000 employees who share passion, rigor andimagination within a company that is growing sustainably. Customer service manager is...

  • Agente ou Agent de Bureau, Classe I

    1 week ago

    Brossard, Quebec, Canada Riverside School Board Full time

    Réussir dans les deux langues - Success in both languagesRessources humaines ? Human ResourcesAVIS NO 230**AFFICHAGE**: AGENTE OU AGENT DE BUREAU CLASSE I (100 %)TEMPORAIRE PROJET SPÉCIALCe poste temporaire à temps plein est présentement disponible à Access Brossard situé au 7900 boulevard Taschereau, Brossard pour le service aux élèves...

  • Agent (E) Administratif - Gestion Immobilière

    2 weeks ago

    Brossard, Canada Gestion Immobilières Laucandrique Full time

    **À propos de nous** Laucandrique est une entreprise familiale, québécoise, spécialisée dans la gestion de copropriétés. Notre équipe est composée de nombreuses personnes très motivées qui travaillent ensemble pour créer des expériences client uniques, tout en offrant une valeur qui est importante sur le marché actuel. Nous sommes orientés...

  • Agent (E) Administratif - Gestion Immobilière

    5 days ago

    Brossard, Canada Gestion Immobilières Laucandrique Full time

    **À propos de nous** Laucandrique est une entreprise familiale, québécoise, spécialisée dans la gestion de copropriétés. Notre équipe est composée de nombreuses personnes très motivées qui travaillent ensemble pour créer des expériences client uniques, tout en offrant une valeur qui est importante sur le marché actuel. Nous sommes orientés...

  • Custumer representative agent

    1 week ago

    Brossard, Quebec, Canada Randstad Canada Full time

    World leader and pioneer in Dermo-cosmetics, our client offers innovative solutions for skin, scalp, and hair care and beauty. With nearly 10,000 passionate employees, we are a company that is growing sustainably. Advantages:Group insurance program from day one including life, medical, dental & EAPVirtual medical consultation program (telemedicine) - fully...

  • Agent - Office Work and Operations

    2 months ago

    Brossard, Canada Desjardins Full time

    At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...

  • Agente ou Agent D’aide à L’emploi

    3 weeks ago

    Brossard, Canada Ministère du Travail, de l'Emploi et de la Solidarité sociale Full time

    **Vous êtes une personne tournée vers le service à la clientèle et le travail d’équipe est votre force?** Devenez **une agente ou un agent d’aide à l’emploi** en **Montérégie**. Votre grande capacité d’adaptation et vos valeurs d’entraide et d’ouverture à la diversité bénéficieront à celles et ceux qui en ont besoin. **Le...

  • Agent (E) Administratif - Gestion Immobilière

    1 week ago

    Brossard, Quebec, Canada Gestion Immobilières Laucandrique Full time

    **À propos de nous**Laucandrique est une entreprise familiale, québécoise, spécialisée dans la gestion de copropriétés. Notre équipe est composée de nombreuses personnes très motivées qui travaillent ensemble pour créer des expériences client uniques, tout en offrant une valeur qui est importante sur le marché actuel. Nous sommes orientés sur...

  • Agent (E) Administratif - Gestion Immobilière

    1 week ago

    Brossard, Quebec, Canada Gestion Immobilières Laucandrique Full time

    **À propos de nous**Laucandrique est une entreprise familiale, québécoise, spécialisée dans la gestion de copropriétés. Notre équipe est composée de nombreuses personnes très motivées qui travaillent ensemble pour créer des expériences client uniques, tout en offrant une valeur qui est importante sur le marché actuel. Nous sommes orientés sur...

  • Agente ou Agent de Bureau, Classe I

    1 week ago

    Brossard, Quebec, Canada Riverside School Board Full time

    Réussir dans les deux langues - Success in both languagesRessources humaines ? Human ResourcesVous cherchez une organisation où Célébrer, s'Accomplir et Réussir sont des valeurs centrales?Ne cherchez plus, vous nous avez trouvé. La commission scolaire de Riverside est le bon endroit pour vous.Nous recherchons des personnes qui veulent faire une...

  • Office Agent Class I

    1 week ago

    Brossard, Canada Commission scolaire Riverside - Riverside School Board Full time

    This **regular full-time** position is currently available at Access Brossard located at 7900 Taschereau boulevard, building C, suite 100, Brossard **NATURE OF WORK**: The principal and customary work of an employee in this class of employment consists in performing a variety of administrative duties of a complex nature according to established methods and...