Customer Experience Associate

4 weeks ago

Forest, Canada TD Bank Full time

**Customer Experience Associate (15 King St E, Forest)**:

- 414738BR

**Job Category - Primary**
- Retail Banking - Customer Service

**Work Location**
- 15 King Street East

**Employment Type**
- Temporary

**City**
- Forest

**Time Type**
- Part Time

**Province/State**
- Ontario

**Hours**
- 18

**Workplace Model**
- Onsite

**Pay Details**

**Department Overview**

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.

**Job Details**

In this role, you will:

- Process financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
- Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
- Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
- Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
- Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
- Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

**Job Requirements**
- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills to work in a fast-paced environment
- Hands on knowledge of using MS Office (Word, Excel and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities
- A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

**Company Overview**

**Our Values**
At TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.**Making Your Well-being a Priority**
A caring and supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional. In addition, we champion a safe, inclusive and supportive work environment to help colleagues feel a sense of belonging, and supported in their personal and professional growth. Through our focus on total well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomesbecause when colleagues feel their best, they're more likely to do their best.**Our Total Rewards Package**
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.**How We Work**
At TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: hybrid, onsite and primarily remote. Wherever our colleagues are working, they’ll a

  • Customer Experience Associate

    2 weeks ago

    Forest, Canada TD Bank Full time

    **Customer Experience Associate**: - 424721BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 15 King Street East **Employment Type** - Regular **City** - Forest **Time Type** - Part Time **Province/State** - Ontario **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department Overview** At TD Canada...

  • Customer Experience Associate

    2 weeks ago

    Forest, Canada TD Bank Full time

    Customer Experience Associate (15 King St E, Forest):BRJob Category - Primary Retail Banking Customer ServiceWork Location 15 King Street EastEmployment Type TemporaryCity ForestTime Type Part TimeProvince/State OntarioHours 18Workplace Model OnsitePay DetailsDepartment OverviewAt TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and...

  • Customer Experience Associate

    4 weeks ago

    Forest, Canada TD Bank Full time

    414738BR Retail Banking - Customer Service Forest, ON July 20, 2023 Hours 18 Workplace Model Onsite Pay Details Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose...

  • Merchandiser/sales Associate

    3 weeks ago

    Forest, Canada Canadian Tire- Forest Full time

    **Summary** The Merchandiser/Sales Associate works in a fast-paced environment that involves constant interaction with customers, delivering friendly and courteous service while explaining product benefits and fulfilling customer needs. This role also involves store maintenance such as stocking shelves, merchandising and general...

  • Customer Service Manager

    2 weeks ago

    Mount Forest, Canada Scotiabank Full time

    Requisition ID: 201596 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: **What you’ll be doing** Our Customer Experience Leads are responsible for overseeing our high performing Retail Service teams. Scotiabank is a place where we put our customers first, and our priority is to...

  • Customer Service Representative

    3 weeks ago

    Mount Forest, Canada Scotiabank Full time

    Requisition ID: 194044 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Customer Service Representative

    3 weeks ago

    Mount Forest, Canada Scotiabank Full time

    Requisition ID: 201309 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Store Associate

    1 week ago

    Forest Heights, Canada SNDL Full time

    Job Title Store Associate Job Description About SNDL - SNDL is the largest private-sector liquor and cannabis retailer in Canada with retail banners that include Ace Liquor, Wine and Beyond, Liquor Depot, Value Buds, and Spiritleaf. SNDL is a licensed cannabis producer and one of the largest vertically integrated cannabis companies in Canada specializing in...

  • Customer Service Manager

    1 week ago

    Mount Forest, Canada Scotiabank Full time

    Requisition ID: 201596 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the role What you'll be doing… Our Customer Experience Leads are responsible for overseeing our high performing Retail Service teams. Scotiabank is a place where we put our customers first, and our priority is to...

  • Customer Service Manager

    6 days ago

    Mount Forest, Canada Scotiabank Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Requisition ID: 201596Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the role What you’ll be doing… Our Customer Experience Leads are responsible for overseeing our high performing Retail...

  • Customer Service Manager

    2 weeks ago

    Mount Forest, Canada Scotiabank Full time

       Requisition ID: 201596Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the roleWhat you’ll be doing…Our Customer Experience Leads are responsible for overseeing our high performing Retail Service teams. Scotiabank is a place where we put our customers first, and our priority is to help...

  • Customer Service Manager

    1 week ago

    Mount Forest, Canada Scotiabank Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Requisition ID: 201596Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the role What you’ll be doing… Our Customer Experience Leads are responsible for overseeing our high performing Retail...

  • Customer Service/sales Representative

    2 weeks ago

    Forest, Canada Lakeside Grain & Feed Ltd. Full time

    Responsibilities: - Serve as the main point of contact for customers, providing exceptional customer service and sales support - Build and maintain strong relationships with customers to understand their needs and preferences - Actively engage with customers to identify sales opportunities and promote products or services - Manage and maintain a sales...

  • Summer Customer Service Representative

    4 weeks ago

    Forest, Canada LCBO Full time

    Location Address: 8 Main Street South, Forest Salary / Pay: $17.85/hour Job Posting Description: At the LCBO, we always have the right spirit! Do you? We have an immediate need to hire great people with an engaging personality, who are passionate about delivering an extraordinary customer experience, for each of our retail locations throughout the...

  • Customer Service/sales Representative

    2 weeks ago

    Forest, Canada Lakeside Grain & Feed Ltd. Full time

    Responsibilities: Serve as the main point of contact for customers, providing exceptional customer service and sales support Build and maintain strong relationships with customers to understand their needs and preferences Actively engage with customers to identify sales opportunities and promote products or services Manage and maintain a sales pipeline to...

  • Behaviour Associate

    2 weeks ago

    Mount Forest, Ontario, Canada Barrantes & Associates Inc. Full time

    Celebrating Difference. Supporting Individuals.Barrantes & Associates Inc. is a multiservice organization. We maintain a person-centered, evidence based, and trauma informed practice. Our team creates and implements personalized programming (i.e., rehabilitation, respite, behaviour, and supervision) for individuals and families with individualized needs. Our...

  • Behaviour Associate

    2 weeks ago

    Mount Forest, Canada Barrantes & Associates Inc. Full time

    **Celebrating Difference. Supporting Individuals.** **Barrantes & Associates Inc.** is a multiservice organization. We maintain a person-centered, evidence based, and trauma informed practice. Our team creates and implements personalized programming (i.e., rehabilitation, respite, behaviour, and supervision) for individuals and families with individualized...

  • Behaviour Associate

    4 weeks ago

    Mount Forest, Canada Barrantes & Associates Inc. Full time

    **Celebrating Difference. Supporting Individuals.** **Barrantes & Associates Inc.** is a multiservice organization. We maintain a person-centered, evidence based, and trauma informed practice. Our team creates and implements personalized programming (i.e., rehabilitation, respite, behaviour, and supervision) for individuals and families with individualized...

  • Store Warehouse Associate

    1 month ago

    Mount Forest, Canada Canadian Tire Full time

    Are you ready to join Canada's most-shopped general merchandise retailer, with over 500 stores from coast to coast? Canadian Tire offers customers a unique mix of products and services through three specialty categories in which the organization is the market leader - automotive parts, accessories and service; sports and leisure products; and home...

  • Sales Associate, Ace Liquor Forest Heights

    2 weeks ago

    Forest Heights, Canada SNDL Full time

    Job Title Sales Associate, Ace Liquor Forest Heights - Job Description About SNDL SNDL is the largest private-sector liquor and cannabis retailer in Canada with retail banners that include Ace Liquor, Wine and Beyond, Liquor Depot, Value Buds, and Spiritleaf. SNDL is a licensed cannabis producer and one of the largest vertically integrated cannabis...