Merchandiser/sales Associate

6 months ago

Forest, Canada Canadian Tire- Forest Full time

**Summary**

The Merchandiser/Sales Associate works in a fast-paced environment that involves constant interaction with customers, delivering friendly and courteous service while explaining product benefits and fulfilling customer needs. This role also involves store maintenance such as stocking shelves, merchandising and general housekeeping.

**Responsibilities and Tasks**

Customer Service
- Provides excellent customer service to all customers entering the store.
- Smiles, makes eye contact with, and greets customers.
- Guides customer to the location of requested items.
- Locates products for the customers.
- Answers questions and provides friendly advice and services to customers.
- Suggests value-added and related products to customers to ensure they go home with what they need.
- Ends the discussion with the customer using a closing statement (e.g., “Is there anything else I can do for you today?” “Did you find everything you were looking for?” “Thank you for shopping at Canadian Tire”).
- Responds to and handles customer inquiries, requests and concerns promptly, over the phone and in person.
- Handles multiple customers in an effective and efficient manner.
- Deals with challenging situations in a professional manner.
- Learns about new products regularly.
- Keeps up to date with in-store promotions, in-store deals and product locations.

Operations
- Ensures that retail basics tasks are executed efficiently (e.g., stocking, labels, facing, etc.).
- Stock shelves and merchandise display areas using modules and planograms as guidelines.
- Walks their assigned sections to understand what needs to be accomplished on a daily basis.
- Maintains inventory accuracy and identifies/reports low stock levels (e.g., hole check and bin cap analysis).
- Reports stolen and damaged goods to Management.
- Operates computer and EFD, enters all relevant coding in Canadian Tire systems.
- Plays an active role in the department team by openly sharing opinions and ideas on how to improve department success and by participating in meetings and all training as required.
- Engages in learning activities and listens to feedback to improve their own abilities.
- Complies with company, store and department policies.
- Abides by all health and safety programs and regulations. Reports any observed or potential hazards immediately.
- Uses professional language and maintains a professional appearance (uniform, hygiene, grooming and name tag) when interacting with others.
- Completes other tasks, as required.

**Requirements**:

- Basic math and typing skills.
- Ability to work under mínimal supervision with computerized systems.
- Experience in a customer service role and/or with a Canadian Tire store is considered an asset.
- Ability to operate a cash register is a requirement.

**Required Skills and Abilities**
- Strong orientation towards **customer service excellence**.
- **Highly approachable, customer-oriented** individual who thrives on offering exceptional service to customers.
- Strong belief in the Canadian Tire Values of **honesty, integrity and respect**.
- Effective **written and oral communication skills** (e.g., probing, listening, etc.) and the ability to maintain **professional communication,** even in challenging situations.
- Ability to **complete retail tasks** according to instructions and to demonstrate **responsibility for outcomes**.
- Ability to work in a fast-paced **team environment** that provides assistance and support to co-workers to achieve common goals.
- Ability to **resolve retail **and/or **customer issues**.
- Ability to **adapt** and **cope with challenging and changing situations**.
- **Positive attitude, punctuality and solid work ethic.**

**Potential Career Opportunities**
- Next levels: Supervisor, Department Manager and Store Manager.
- Other retail, customer service and management opportunities in a large network of more than 485 Canadian Tire stores across the country.
- Career opportunities across the larger Canadian Tire family (Canadian Tire Petroleum, PartSource, Mark's, FGL Sports Ltd, Canadian Tire Corporation Limited and Canadian Tire Financial Services).

**Physical Demands and Working Conditions**

In compliance with the store’s Health and Safety Policies and Procedures:

- Standing/walking for 8 hours.
- Lifting and/or carrying of merchandise items, as required, on a regular, frequent and unassisted basis. Merchandise item may vary in weight from “light” to “heavy”.
- Lifting and turning repeatedly throughout the shift.
- Lifting above the shoulder, from floor to shoulder and floor to waist**.**:

- Ability to go up and down a ladder while carrying merchandise.
- Walking and carrying things at the same time and pushing/pulling, as required.

**Job Types**: Full-time, Part-time, Permanent, Casual

**Salary**: $17.00-$17.50 per hour

Expected hours: 16 - 40 per week

**Benefits**:

- Disability insurance
- Employee assistance program
- Extended health ca

  • Parts Sales Associate

    6 months ago

    Mount Forest, Canada Robert's Farm Equipment Sales, Inc Full time

    **Company description** For decades, Roberts Farm Equipment and McGavin Farm Equipment have been unique in the farming community both aggressively cutting edge, and unapologetically committed to old-fashioned ideas of customer service. With a combined over 130 years together Robert’s and McGavin’s are a family-owned and operated business that serves...

  • Shop Parts Associate

    1 month ago

    Mount Forest, Canada Robert's Farm Equipment Sales, Inc Full time

    **Company description** For decades, Roberts Farm Equipment and McGavin Farm Equipment have been unique in the farming community both aggressively cutting edge, and unapologetically committed to old-fashioned ideas of customer service. With a combined over 130 years together Robert’s and McGavin’s are a family-owned and operated business that serves...

  • Route Sales Representative

    6 months ago

    Forest, Canada Old Dutch Foods Full time

    **Old Dutch Foods Ltd.** has an opening for a **Route Sales Representative **in the **Sarnia & Surrounding Areas.** If you enjoy independence and are looking for a stable career in a growing industry, this is an ideal opportunity for you. As a Route Sales Associate, you would service retailers with an assortment of popular snack food...

  • Sales Associate, Ace Liquor Forest Heights

    6 months ago

    Forest Heights, Canada SNDL Full time

    Job Title Sales Associate, Ace Liquor Forest Heights - Job Description About SNDL SNDL is the largest private-sector liquor and cannabis retailer in Canada with retail banners that include Ace Liquor, Wine and Beyond, Liquor Depot, Value Buds, and Spiritleaf. SNDL is a licensed cannabis producer and one of the largest vertically integrated cannabis...

  • Sales Associate Ace Liquor Forest Heights

    6 months ago

    Forest Heights, Canada SNDL Full time

    Job Title Sales Associate Ace Liquor Forest Heights Job Description - About SNDL- SNDL is the largest private-sector liquor and cannabis retailer in Canada with retail banners that include Ace Liquor, Wine and Beyond, Liquor Depot, Value Buds, and Spiritleaf. SNDL is a licensed cannabis producer and one of the largest vertically integrated cannabis companies...

  • Store Warehouse Associate

    7 months ago

    Mount Forest, Canada Canadian Tire Full time

    Are you ready to join Canada's most-shopped general merchandise retailer, with over 500 stores from coast to coast? Canadian Tire offers customers a unique mix of products and services through three specialty categories in which the organization is the market leader - automotive parts, accessories and service; sports and leisure products; and home...

  • Store Associate

    6 months ago

    Forest Heights, Canada SNDL Full time

    Job Title Store Associate Job Description About SNDL - SNDL is the largest private-sector liquor and cannabis retailer in Canada with retail banners that include Ace Liquor, Wine and Beyond, Liquor Depot, Value Buds, and Spiritleaf. SNDL is a licensed cannabis producer and one of the largest vertically integrated cannabis companies in Canada specializing in...

  • Part-time Retail Sales Associate

    6 months ago

    Mount Forest, Canada Shoetopia Footwear Inc. Full time

    **Put Your Retail Experience and Love for Shoes to work in a Team Based, Fast Paced Environment!** **If you are a people person who** - Can handle fast-paced daily operations - Is positive, friendly and outgoing - Is detailed, organized, and good with computers - Can take direction and complete an action plan - Is tired of working in a big box environment -...

  • Part-time Retail Sales Associate

    6 months ago

    Mount Forest, Canada Shoetopia Footwear Inc. Full time

    **Put Your Retail Experience and Love for Shoes to work in a Team Based, Fast Paced Environment!** **If you are a people person who** - Can handle fast-paced daily operations - Is positive, friendly and outgoing - Is detailed, organized, and good with computers - Can take direction and complete an action plan - Is tired of working in a big box environment -...

  • Retail Sales Associate/cashier

    6 months ago

    Forest, Canada Prout's Building Centre Full time

    Customer Service, processing sales, answering phones, stocking shelves, general store duties. Standing for long periods, walking and lifting. You must have some availability during the daytime hours Monday to Friday. There will be Saturdays and Sundays as required **Job Types**: Part-time, Permanent Pay: From $16.55 per hour **Benefits**: - On-site...

  • Retail Sales Associate/cashier

    2 months ago

    Forest, Canada Prout's Building Centre Full time

    YOU MUST BE ABLE TO WORK MORNINGS AND AFTERNOONS MONDAY TO FRIDAY. Customer Service, processing sales, answering phones, stocking shelves, general store duties. Standing for long periods, walking and lifting. You must have some availability during the daytime hours Monday to Friday. There will be Saturdays and Sundays as required **Job Types**: Part-time,...

  • Warehouse Associate

    3 weeks ago

    Mount Forest, Ontario, N0G, Wellington region, Canada Canadian Tire Corporation Ltd Full time

    Warehouse Associate Type : Fulltime Location : Mount Forest On Are you looking for a job where you can learn, meet people, have fun, share your ideas and help customers in a family and diverse work environment? Would you like to join one of Canada”s most iconic and trusted companies? We’re 100 years young and we need you!! Job summary The...

  • Automotive Parts Sales Associate

    6 months ago

    Mount Forest, Canada APC Mount Forest Full time

    **APC Mount Forest** has been In business for 10 years and is looking to expand there Sales team! **Duties**: - Interact with customers daily to find the right part for their vehicle and fulfill customer orders efficiently - Research options for vehicle accessories - Provide proper information when asked about vehicle oils and specs - Organizational skills...

  • Automotive Parts Sales Associate

    1 month ago

    Mount Forest, Canada APC Mount Forest Full time

    **APC Mount Forest** has been In business for over 10 years and is looking to expand there Sales team! **Duties**: - Interact with customers daily to find the right part for their vehicle and fulfill customer orders efficiently - Research options for vehicle accessories - Provide proper information when asked about vehicle oils and specs - Organizational...

  • retail store supervisor

    5 months ago

    Mount Forest, Canada 2509653 Ontario inc Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateWork settingRetail businessOn-site customer serviceTasksAssign sales workers to dutiesHire and train or arrange for training of staffAuthorize payments by chequeOrder merchandiseAuthorize return of merchandiseEstablish work schedulesSell merchandisePrepare reports on sales...

  • retail store supervisor

    5 months ago

    Mount Forest, Canada 2509653 Ontario inc Full time

    Education: Secondary (high) school graduation certificateExperience: 7 months to less than 1 yearWork settingRetail businessOn-site customer serviceTasksAssign sales workers to dutiesHire and train or arrange for training of staffAuthorize payments by chequeOrder merchandiseAuthorize return of merchandiseEstablish work schedulesSell merchandisePrepare...

  • Yard Maintenance

    6 months ago

    Forest, Canada Delta Power Equipment Full time

    **Location: Forest, ON** **Type: Fulltime, Permanent** Delta Power Equipment is a full-service equipment dealership with over 450+ employees providing sales, service and parts support at multiple locations across Ontario. Delta Power Equipment is looking for people who are passionate and who want to make a difference in the lives of our...

  • Department Manager

    7 months ago

    Mount Forest, Canada Canadian Tire Full time

    Are you ready to join Canada's most-shopped general merchandise retailer, with over 500 stores from coast to coast? Canadian Tire offers customers a unique mix of products and services through three specialty categories in which the organization is the market leader - automotive parts, accessories and service; sports and leisure products; and home...

  • Customer Service Representative

    6 months ago

    Mount Forest, Canada Scotiabank Full time

    Requisition ID: 201309 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Customer Service Representative

    6 months ago

    Mount Forest, Canada Scotiabank Full time

    Requisition ID: 194044 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...