Collision Estimator

1 week ago


Edmonton, Canada CSN Collision Full time

**CSN Herbers East** is looking for a dedicated **Collision Estimator** to join our team. As part of Lift's commitment to excellence, this role offers the opportunity for career growth and development in a dynamic and supportive work environment.

**Overview/Responsibilities**:

- Utilize dealership and automotive repair knowledge to accurately assess vehicle damage and prepare detailed repair estimates.
- Collaborate with autobody technicians to ensure accurate assessment of repair needs.
- Provide exceptional customer service by explaining repair estimates, upselling additional services when necessary, and addressing customer inquiries.
- Accurately completes estimates according to company standard operations procedures for estimates and parts.
- Ensures customers leave with a clear understanding of their insurance and are aware of any required deductibles.
- Handle cash transactions related to estimates and repairs with professionalism and accuracy.
- Support sales efforts by effectively communicating repair estimates to customers and promoting additional services as needed.

**Requirements**:

- 5 years' experience in an estimating role within the collision and repair industry is required.
- Strong mechanical knowledge to accurately assess vehicle damage and repair requirements.
- A strong understanding of private insurance companies’ guidelines;
- Proven track record of upselling services while maintaining a focus on customer satisfaction.
- Excellent customer service skills with the ability to communicate effectively with clients.
- Proficiency in cash handling procedures and sales techniques.
- Ability to thrive in a fast-paced environment while managing competing tasks efficiently

**Benefits**
- Extended Healthcare Plan (Medical, Disability, Dental & Vision)
- Paid Time Off Benefits
- Training & Development

If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.


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