Assistant Manager

6 months ago


Edmonton, Canada Craftsman Collision Full time

Craftsman Collision is the largest independently owned and operated auto body repair chain in Canada - but we’re also a family that cares about the people we work with. Are you ready to reach your full potential and build a fulfilling career
- while having fun along the way? Then consider joining our team of more than 500 ambitious people who share our commitment to excellence.

**KEY RESPONSIBILITIES**

**The Assistant Manager will be responsible for**:
**Operations Leadership**

Supports daily operations of the shop and provides leadership to ensure stakeholder objectives are met in a safe, effective, ethical and positive manner;
Supports management of shop in alignment with The Craftsman Way (TCW);
Supports daily production, work flow and quality control of the shop;
Works with the Shop Manager, Operations team, People and Culture team, and Health, Safety and Environment Manager to ensure that operations are compliant with all provincial and national regulatory standards pertaining to health and safety, quality and employment standards;
Writes estimates and schedules repairs as required;
Reviews and interprets key performance indicators on an ongoing basis, and assists Shop Manager with adjustment of shop operations as needed;
Reviews and interprets monthly financials with Shop Manager, and assists with adjustment of shop operations as needed

**People Leadership**

Supports overall direction, and provides coaching and leadership to the shop team;
Contributes to a work environment which helps foster the ability and desire of employees to act in empowered ways and
make decisions;
Supports clear communication of company objectives, delegates work (where required), and supports development of
individuals and team; and

Understands apprentice program and provides support to apprentices to ensure a positive experience and successful
completion of the Red Seal technician program.

**Health and Safety**

Promotes a shop culture where Health and Safety is a priority;
Ensures shop facility and team members follow all Health and Safety requirements, policies and procedures

**Customer Service**

Supports the team in providing the highest levels of customer service, both internally and externally;
Resolves customer service concerns and escalates to the Shop Manager where appropriate;
Proactively takes steps to reduce customer effort

**Marketing and Business Development**

Stay abreast of current Craftsman Collision marketing initiatives and promotions;
Supports the Shop Manager and Marketing Manager on local initiatives and participates in community events, where
required;
Supports Shop Manager in conducting outside sales calls, networking in the community, and proactively developing new
business for the shop to support revenue growth

**Requirements**:

- Minimum of 3 years of progressive industry or related experience, including experience in sales, customer service,
management or leadership;
- Post-secondary degree or diploma in a related field preferred; a combination of education and relevant experience will also
be considered;
- Experience working in a fast-paced, team-oriented environment;
- I-CAR Platinum certification an asset;
- Proficiency in Mitchell Estimating, Audatex, ALLDATA an asset;
- Knowledge and proficiency in ADAS systems, vehicle calibrations, and emerging vehicle technologies an asset;
- Strong verbal, written and listening skills, combined with the ability to interact and gain the support of senior leadership and
other decision-makers;
- Demonstrated aptitude to prioritize tasks based on comparative importance and urgency;
- A well-defined sense of diplomacy, including negotiation and conflict resolution skills;
- Demonstrated time management, problem solving, critical thinking and sound judgement skills;
- Strong interpersonal skills with customer service-oriented attitude;
- Demonstrated desire and aptitude for learning and development;
- Must have a valid class 5 driver's license with a clean driver’s abstract over the last 3 years;
- Must be legally entitled to work in Canada with no restrictions;
- Occasional travel within Canada and to the US may be required for company functions

**Benefits**

When you’re part of the Craftsman Collision team, you get valuable perks like extended health, professional development, certified training and more.

Your cover letter and resume should clearly outline how your qualifications & experience fit this position.

Thank you for your interest in Craftsman Collision


  • Assistant Manager

    2 months ago


    Edmonton, Canada Source Office Furniture & Systems Ltd. Full time

    We make offices work better. We do this with expert, highly personalized service. With showrooms across Canada, we make it easy for our customers to experience our wide range of products. Our expansive warehouse network carries the largest in-stock inventory in the country, so our customers can get what they need, fast. Whether their office is large, small,...

  • Assistant Manager

    6 months ago


    Edmonton, Canada Edmonton General Hospital Full time

    This Assistant Manager position is available for a dynamic, results-oriented individual with superior organizational and interpersonal skills. The Assistant Manager will be responsible for prioritizing tasks and delegating work to team members. This position requires extensive experience in the retail industry, excellent written and verbal communication...

  • Assistant Manager

    6 months ago


    Edmonton, Canada Home Lighting Canada Full time

    Responsibilities: - Assist the store manager in daily operations and management of the store - Provide excellent customer service and address customer inquiries and concerns - Supervise and train store employees, ensuring they adhere to company policies and procedures - Assist in inventory management, including receiving, stocking, and organizing...

  • Assistant Manager

    2 weeks ago


    Edmonton, Canada Alberta Health Services Full time

    Your Opportunity: It is an exciting time to be a part of Alberta Health Services (AHS) which has recently been recognized as one of the best places to work in Canada (one of Canada’s Top 100 Employers); a strong endorsement of the care provided to Albertans by our staff, physicians and volunteers every day. Alberta Health Services is seeking an...

  • Assistant Manager

    6 months ago


    Edmonton, Canada BASENJI Full time

    **Job Title**: Assistant Manager **Location**: Edmonton, AB **Employment Type**: Full-Time **About Us**:At BASENJI, we are dedicated to providing exceptional care and a fun, safe environment for dogs. Our facility offers a range of services including daycare, grooming, and boarding. We pride ourselves on our commitment to the well-being of every dog and...

  • Assistant Manager

    6 months ago


    Edmonton, Canada HNM Logistics Full time

    **Responsibilities**: - Assist the manager in overseeing daily operations of the store - Recruit, train, and supervise store employees - Ensure excellent customer service and resolve customer complaints or issues - Manage inventory and ensure proper stock levels - Handle cash transactions and maintain accurate cash handling procedures - Assist with payroll...

  • Assistant Manager

    6 months ago


    Edmonton, Canada Homes Alive Pets Full time

    **Why Homes Alive Pets?** This isn't your average pet store. You'll feel it when you walk through our door. It's more than beautifully-designed locations and friendly staff - it's a belief in a higher standard for pet care. Our stores are community hubs - somewhere to come and share an experience with your pet. You'll immediately notice a refreshing...

  • Assistant Manager

    6 months ago


    Edmonton, Canada Fountain Tire Full time

    Overview: **What do we offer?** At Fountain Tire, our associates are our number one asset. As a member of our staff you will get to enjoy some of our great benefits: - Competitive compensation $60,000-$65,000 + bonus and commissions! - Comprehensive benefit programs for you and your family, including an RRSP program with company matching - Recognition and...

  • Assistant Manager

    6 months ago


    Edmonton, Canada Italian Bakery Full time

    This is an exciting new role for an assistant manager working for a new concept store. '''Duties''' - Assist the manager in overseeing daily operations and ensuring efficient and effective functioning of the business - Provide support in training and development of staff members to enhance their skills and knowledge - Supervise team members to ensure they...

  • Assistant Manager

    2 weeks ago


    Edmonton, Canada Alberta Health Services Full time $39 - $67

    Your Opportunity: It is an exciting time to be a part of Alberta Health Services (AHS) which has recently been recognized as one of the best places to work in Canada (one of Canada’s Top 100 Employers); a strong endorsement of the care provided to Albertans by our staff, physicians and volunteers every day. Alberta Health Services is seeking an...

  • Assistant Manager

    6 months ago


    Edmonton, Canada Flying Colours Corp Full time

    We're looking for an individual who is able to work closely with our management team to supervise, mentor and develop front counter employees. Ideally, our Assistant Manager will have experience with customer service and possess strong communication skills as well as an understanding of the restaurant industry. We're interested in hiring a charismatic and...

  • Assistant Manager

    6 months ago


    Edmonton, Canada GYMVMT Full time

    **ASSISTANT MANAGER** **Status: Full Time - Varying hours; weekend work required** **Reporting To: General Manager** **Location: Various Locations** **About Us** AYRFIT operates fitness facilities across Alberta through GYMVMT, and HER GYMVMT. Together, we are inspiring a new movement by innovating and re-energizing the fitness experience. With...

  • Assistant Manager

    6 months ago


    Edmonton, Canada GlassMasters Autoglass Full time

    Assistant Manager GlassMasters Autoglass - Edmonton, AB Starting Wage: $50,000 - $60,000 with potential for bonus incentive Monday - Friday (Every second Saturday) Hours vary depending on season. Monday - Friday (8:00 am - 5:30 pm), Saturdays (9:00 am - 3:00 pm) **Job Type**: Full-Time/ Permanent About GlassMasters: At GlassMasters/ARG, we are focused...

  • Assistant Manager

    6 months ago


    Edmonton, Canada Planet Fitness Full time

    **Assistant Manager** - Windermere of Currents Edmonton, AB **Essential Duties and Responsibilities**: - The ability to understand and drive club metrics in alignment with business performance - Thorough development of knowledge of club services, programs, and products as well as current knowledge of key competitors - Assist in the interviewing and...

  • Assistant Manager

    7 months ago


    Edmonton, Canada Planet Fitness Full time

    **Assistant Manager** **Essential Duties and Responsibilities**: - The ability to understand and drive club metrics in alignment with business performance - Thorough development of knowledge of club services, programs and products as well as current knowledge of key competitors - Assist in the interviewing and recruitment process by completing initial...

  • Assistant Manager

    6 months ago


    Edmonton, Canada Planet Fitness Full time

    **Assistant Manager** **Essential Duties and Responsibilities**: - The ability to understand and drive club metrics in alignment with business performance - Thorough development of knowledge of club services, programs and products as well as current knowledge of key competitors - Assist in the interviewing and recruitment process by completing initial...

  • Assistant Manager

    6 months ago


    Edmonton, Canada Planet Fitness Full time

    **Assistant Manager** **Essential Duties and Responsibilities**: - The ability to understand and drive club metrics in alignment with business performance - Thorough development of knowledge of club services, programs and products as well as current knowledge of key competitors - Assist in the interviewing and recruitment process by completing initial...

  • Assistant Manager

    2 months ago


    Edmonton, Canada Planet Fitness Full time

    **Assistant Manager** **Essential Duties and Responsibilities**: - The ability to understand and drive club metrics in alignment with business performance - Thorough development of knowledge of club services, programs and products as well as current knowledge of key competitors - Assist in the interviewing and recruitment process by completing initial...

  • Assistant Manager

    2 weeks ago


    Edmonton, Canada Cafe Bel-Air Full time

    **Job Overview** **Responsibilities** - Assist in overseeing daily operations and ensure adherence to company policies and procedures. - Support sales management efforts by analyzing market trends and implementing strategies to boost revenue. - Utilize POS systems for transaction processing and inventory management. - Train, develop, and supervise team...

  • Assistant Manager

    6 months ago


    Edmonton, Canada StorageMart | MMS Full time

    Self-storage is one of the fastest growing sectors of the retail sales industry. StorageMart is the largest independent providers of self-storage for business and domestic customers in Canada, the United States and the U.K. StorageMart is currently seeking an energetic and proactive assistant site manager with sales experience, people skills, positive...