Front of House Manager

7 days ago


Cambridge, Canada Montana's BBQ and Grill Full time

**About us**

We are professional, agile and our goal is to deliver good times and awesome BBQ. Our goal is that every guest leaves full and happy. How do we do that? Through a killer team that exudes a genuine passion for all things BBQ.

Our work environment includes:

- Food provided
- Company perks
- Flexible working hours
- On-the-job training
- Safe work environment

Job Overview:
**Responsibilities**:

- Interview, hire, train, and supervise bar and serving staff
- Create and maintain a positive and productive work environment
- Develop and implement effective strategies to increase sales and profitability
- Oversee inventory management, including ordering and stock control
- Ensure compliance with health and safety regulations
- Collaborate with the kitchen team to coordinate food and beverage service
- Monitor customer satisfaction and address any issues or concerns
- Maintain cleanliness and organization of the dining area
- Handle customer complaints or conflicts in a professional manner
- Stay up-to-date with industry trends and make recommendations for improvement

Qualifications:

- Previous experience in a supervisory or managerial role within the hospitality industry
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent customer service skills with a focus on creating a positive guest experience
- Knowledge of food handling and safety regulations
- Ability to multitask and prioritize in a fast-paced environment
- Proficient in inventory management and cost control techniques
- Strong communication skills, both verbal and written
- Flexibility to work evenings, weekends, and holidays as required

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Discounted or free food
- Extended health care
- On-site parking
- Paid time off
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift

Supplemental pay types:

- Bonus pay
- Tips

**Education**:

- Secondary School (preferred)

**Experience**:

- Hospitality: 2 years (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Smart Serve (preferred)

Work Location: In person


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